What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Holly A.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Super easy software for collaborations.
Likeliness to Recommend
What differentiates Box from other similar products?
Box interfaces with company IT infrastructures and promises to enable secure remote work. Our firm finds that it facilitates effective interaction when receiving and transmitting papers from clients. I am unsure about similarities to other items because I have been using a box for a while.
What is your favorite aspect of this product?
While we are a relatively tiny business, I can easily imagine how a business with hundreds of people might safely share data and interact in real-time using this great platform. Whether I want to access Box from a pc, mobile device, Windows computer, or an iOS device, I always find it simple to use. In addition to file storing, which is Box's major function for us, we also utilize it for interaction and a small amount of process automation.
What do you dislike most about this product?
When numerous people are editing the very same file, the Box application's editor feature occasionally has trouble operating properly. To modify a file, special privileges are needed. There are also relatively few options for uploading documents from Box with some other platform. Additionally, anyone with access permissions can alter or remove the file. By doing this, we risk losing important data and occasionally seeing corrupted files.
What recommendations would you give to someone considering this product?
It also keeps track of revisions, and since links are shared rather than emails of documents, there is no doubt as to which edition of a file we are now viewing. The development history of Box is what I like the most. I can quickly go back to an earlier version of a file if I unintentionally post a newer one. Overall, Box is assisting us in a variety of ways.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John E.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2022
Box Experience and Functionality at Boyd Gaming.
Likeliness to Recommend
What differentiates Box from other similar products?
It has great and robust features that are user friendly end intuitive to use.
What is your favorite aspect of this product?
It has strong and solid security in the cloud
What do you dislike most about this product?
So far so good I have no cons concerning box
What recommendations would you give to someone considering this product?
This is a great tool I highly recommend to non users
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Saves Time
Kate M.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Box is strong and affordable
Likeliness to Recommend
What differentiates Box from other similar products?
Specifically built for storing and transferring files, Box is best for businesses in need of a document management tool offering a strong workflow automation as well as robust document creation capabilities
What is your favorite aspect of this product?
Box shows outside connections that our team members have been working with, and this provides a top-level view of the individuals involved in our company's work
What do you dislike most about this product?
Advanced security settings such as two-factor authentication and global password resets should be available in all Box's plans from the entry level plan
What recommendations would you give to someone considering this product?
I recommend choosing Box if file sharing and workflow automations are a priority for your business, this is because Box offers robust automations at an affordable price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing