
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Data Loss Prevention
Drag and Drop User Interface
Access Control and Rights Management
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Cognitive Content Services
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Alexander K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2022
Highly useful and attractive product
Likeliness to Recommend
What differentiates Box from other similar products?
Box has unmatched ser-friendliness and greater file security. On the other hand, its price also sets it apart from competitors. It offers one-of-a-kind functionality and all robust features. Saving and exchanging our most important files is a breeze now thanks to Box, a remarkably simple, reliable, private, and safe file-sharing alternative.
What is your favorite aspect of this product?
The built-in search feature helps us find information quickly, and we can also use this app to save files we produced with other apps directly into our Box console, permit other users to make contributions to our shared folders, post comments for us in the files, and allow them to start collaborating to our shared folders. Box fosters our teamwork and frees up time for other tasks.
What do you dislike most about this product?
Although this program has the potential to be even more useful and efficient, I find Box to be effective rather than terrible like the prior system we used in our corporation. If I had to critique anything, though, it would be its poor customer assistance that never replied on time.
What recommendations would you give to someone considering this product?
Box Solution for sharing and syncing files might be advantageous for all sectors. It is the ideal fit for managing the entire content life cycle at your company. Users of the Box platform may easily produce, distribute, access, work together on, update, sign, and manage content in Slack and Salesforce platform.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service

Bradley Colin L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Covers most of my storage needs.
Likeliness to Recommend
What differentiates Box from other similar products?
Box comes with a stringent security infrastructure. I describe it as much advanced than any I have encountered on close Box substitute file storage applications. Asides the obvious end to end data protection that Box provides users by default, there is also the support for two factor authentication, which interestingly isn't present on top file storage programs like Google Drive.
What is your favorite aspect of this product?
Web browsers are my most preferred way to access applications. It is therefore not a no-brainer that I like the Box web browser application. I think it is sleek and enables me to upload files by simple drag and drop. An added advantage for me , is that I am allowed to connect files accessed through the web browser version of Box , directly with support web or native applications that I am using like Office 365.
What do you dislike most about this product?
Synchronization between my Box web application and Box mobile application does suddenly stop working in a few situations. Although , this is expected with cloud based services, I am displeased that I do not get notifications whenever this has happened and have always had to find out myself. There is certainly no joy in trying to access recently saved files on mobile application and realizing they are not synchronized.
What recommendations would you give to someone considering this product?
Asides the synchronization glitch, which maybe happens a lot less on my previous cloud storage program, i think i will always recommend Box to any professional.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features

Phil P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic cloud storage product!
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides unlimited cloud storage and secure file sharing with access to your files from any device. Box provides the most secure and user friendly cloud storage product on the market for businesses of all sizes.
What is your favorite aspect of this product?
Being able to access my files and document from any device while being able to protect my data from threats and prevent ransomware attacks.
What do you dislike most about this product?
There isn't a lot of hands-on product support, but frankly it's not really needed as the product is very intuitive and user friendly.
What recommendations would you give to someone considering this product?
There are several cloud storage and secure file sharing products on the market. 91制片厂 3-5 and make the decision that feels right to you. Box is generally regarded as the industry leader.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing