What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Data Loss Prevention
Drag and Drop User Interface
Access Control and Rights Management
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Cognitive Content Services
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Austin B.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Powerful go-to collaboration solution
Likeliness to Recommend
What differentiates Box from other similar products?
Box is the best data management tool that allows us to store, collaborate and manage our data in the cloud. Box offers multiple features that gave us a productive solution that enables us to collaborate easily with internal and external members
What is your favorite aspect of this product?
Box enables us to access all the stored files directly through our local computer鈥檚 file browser. We are in total control over who accesses our files and information and also have the ability to limit the number of times a file can be shared
What do you dislike most about this product?
We need a proprietary AI and analytics to provide machine learning-driven tagging for more powerful product and brand-specific search and asset usage analytics to optimize creative strategy with data-driven precision
What recommendations would you give to someone considering this product?
When it comes to security and privacy of a cloud storage solution, Box is the top products whose main focus is privacy. The solution is designed is a way so that documents and data are easily available and accessible from any device
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ankush C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Box is a great file storage tool.
Likeliness to Recommend
What differentiates Box from other similar products?
A very simple and convenient storage option for small business workflow management that comes in very handy when working remotely and collaborating with others. Easy access is an attractive feature.
What is your favorite aspect of this product?
I like that Box is very easy to use Collaborate, share files and manage content. Really good compared to other competitors in the market.
What do you dislike most about this product?
There's nothing in boxing that I don't like. When someone creates a new document or notebook, you can easily tell where those notes will be saved, but that part isn't intuitive.
What recommendations would you give to someone considering this product?
Box solves the problem of storing all of your important files of different types, such as text files and video files, all in one place as you go about your work.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Fast file uploads and downloads
Likeliness to Recommend
What differentiates Box from other similar products?
Its neat user interface and easy-to-use iOS app are positive additions to the comprehensive support. Box is excellent for synchronization, sharing for any file types and offers additional benefits like unusual behavior detection and security issue alerting
What is your favorite aspect of this product?
The UI made me feel at home right from the start, and is quite easy to navigate. The business plan incorporates unlimited storage and no limit on the maximum number of users so we can have unlimited external collaborators
What do you dislike most about this product?
Automatic camera upload should be made available for business users. The service should also offer online editing functionality for external users in all plans so that they are not restricted to read-only
What recommendations would you give to someone considering this product?
Box has no compatibility issues with different file types, and cross-platform functionality across most devices and apps, with a convenient drag and drop feature that will help you organize files quickly and efficiently
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
