What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Alma B.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Easy to Use and Manage
Likeliness to Recommend
What differentiates Box from other similar products?
Scalable product for enterprise it growing companies
What is your favorite aspect of this product?
I like the file management aspect
What do you dislike most about this product?
Hard to say
What recommendations would you give to someone considering this product?
Consider your options and current suite of products. DropBox, gDrive and box.com are similar products it's just what you are using in conjunction.
Pros
- Fair
- Acts with Integrity
- Trustworthy
- Caring
Cons
- Less Effective Service
- Slower Product Innovation
- Less Efficient Service
Diego Armando S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2024
Excellent cloud storage platform
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jacob H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Aug 2024
A good partner to turn to for my business.
Likeliness to Recommend
What differentiates Box from other similar products?
Indeed, what sets Box apart from other products is the relative simplicity of its use of a graphical user interface. I did not faced any problem in understanding the interface of this platform and soon I was fully utilizing all the aspects of it.
What is your favorite aspect of this product?
The best feature that I have experienced with Box is the security of sharing files with my work team who have helped in the working of projects.
What do you dislike most about this product?
But as much as I enjoy using Box, there is something that I hate: that is when it comes to uploading files, its speed is a little slow, especially when it comes to large documents. On this account, however, I think that the advantages given through the software compensate this small disadvantage.
What recommendations would you give to someone considering this product?
In other words, if any company is in the search for an efficient way of file management then I would suggest to avail Box software. Some of the benefits that may be attributed to its use include; it is relatively easy to use, secure and is appropriate for collaboration purposes and thus can be regarded as the go-to tool for any business .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity