What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Data Loss Prevention
Drag and Drop User Interface
Access Control and Rights Management
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Cognitive Content Services
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Sarah N.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Fantastic product with enough storage
Likeliness to Recommend
What differentiates Box from other similar products?
Provides the storage which is enough even to non-subscribed customers and is more secure
What is your favorite aspect of this product?
Accepts storing different file formats on one panel which makes it easy to keep videos, documents, films and other file formats securely on the cloud
What do you dislike most about this product?
I have nothing to dislike about the solution currently works fine for me and have not seen any issue in performance
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anjali P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Features not upto date. Average product.
Likeliness to Recommend
What differentiates Box from other similar products?
The unlimited storage that Box offers is great when compared to compititors. Also the integration with other tools is great
What is your favorite aspect of this product?
Box is robust, the complex content management is easy with box. The security is great.
What do you dislike most about this product?
The UI is not very attractive. Competitors like SharePoint have better to offer in same price range. The tool is a little slow
What recommendations would you give to someone considering this product?
It's an average product with good features. Go for it when your expectations are less.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
- Inhibits Innovation
- Slower Product Innovation
Alex J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Box from other similar products?
It is widely regarded as one of the best cloud storage services available, offering a wide range of features and options and being accessible across various platforms. And with a best storage capacity
What is your favorite aspect of this product?
It is ease of use, great for collaboration between staff member, customer service is amazing witha good customer support
What recommendations would you give to someone considering this product?
All backups are accessible to the entire team at any point. And The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
