Board Customer Reviews 2025

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Board

Composite Score

8.8 /10

CX Score

9.1 /10

49 Reviews

What is Board?

The Board Enterprise Planning Platform powers financial and operational planning for more than 2,000 organizations worldwide. Industry leaders trust Board to turn complex data into better decisions with AI, analytics, and tailor-made solutions for enterprise-grade challenges. Global brands including H&M, BASF, Burberry, Toyota, Coca-Cola, General Mills, and HSBC use Board to enhance workflows and strengthen their competitive edge. Founded in 1994, and now with 25 offices worldwide, Board is recognized by leading analysts including BARC, Gartner, and IDC. Visit www.board.com

Company Details

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Awards & Recognition

Board won the following awards in the Enterprise Performance Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

3 Top Rated Features

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

Board Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Board.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Board?

2% Negative

8% Neutral

90% Positive

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Respectful

Feature Ratings

Average 83

Marketing Analytics

Business Application Integration

Data Visualization

Collaboration

BI and Performance Management

Budgeting and Forecasting

Governance Risk and Compliance

Financial Reporting and Consolidation

Planning and Scheduling

Mobile Access

Process Simulation and Execution

Vendor Capability Ratings

Average 82

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Board Screenshots

Board Downloads

3 trends impacting finance teams in 2024 EN Download

Board Videos

Board Reviews

Josua M.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Pricey tool with good features

Likeliness to Recommend

10 /10

What differentiates Board from other similar products?

Board tool comes with good features and good integrations with other tools

What is your favorite aspect of this product?

The cost and setup process of the software is too easier

What do you dislike most about this product?

Limited customization of the software

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

Helps Innovate
Reliable
Efficient Service
Inspires Innovation

Andrea M.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Product complete and easy to use

Likeliness to Recommend

10 /10

What differentiates Board from other similar products?

its adaptability

What is your favorite aspect of this product?

easy customization

What do you dislike most about this product?

never for now

What recommendations would you give to someone considering this product?

easy customization

Pros

Client's Interest First
Reliable
Performance Enhancing
Efficient Service

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2023

A Tool to Improve Productivity

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Board Ratings

88 Likeliness to Recommend

1 Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Board?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Business Application Integration APIs available for straightforward integration with multiple business systems such as ERP or CRM.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Budgeting and Forecasting Includes financial information access, budget projections, assessment and analysis, tax planning, and scenario planning.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Financial Reporting and Consolidation Timely access to financial data and financial information in the forms of reports or online. Financial reporting is generated in specific periods.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Board Screenshots

charting

gcr

planner_dashboard

production_new

s&op

workflow

Board Downloads

3 trends impacting finance teams in 2024 EN

Board Solutions for Retail Planning flyer EN

Global Planning Survey 2024 EN

Board_Intelligent Planning for Supply Chain EN

Board Videos

The Best Brands Plan on Board

Global Brands Plan on Board

What鈥檚 the story with Board?

Board Reviews

Josua M.

Pricey tool with good features

Likeliness to Recommend

Pros

Andrea M.

Product complete and easy to use

Likeliness to Recommend

Pros

A Tool to Improve Productivity

Likeliness to Recommend

Pros

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Title

1
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Feature Ratings

Marketing Analytics

Business Application Integration

Data Visualization

Collaboration

BI and Performance Management

Budgeting and Forecasting

Governance Risk and Compliance

Financial Reporting and Consolidation

Planning and Scheduling

Mobile Access

Process Simulation and Execution

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support