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Blink

Blink

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Blink
8.1 /10

What is Blink?

Blink is an employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement.

Company Details


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Blink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blink?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Altruistic

Feature Ratings

Average 78

Emergency Notification

85

Rewards Recognition

79

Surveys and Polling

79

Employee Directory

78

Instant Messaging

78

Mobile

78

Newsletter Creation

77

Intranet

76

Pulse Surveys

76

News Feeds, Alerts & Notifications

76

Application Integration

74

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Ease of Customization

82

Quality of Features

81

Breadth of Features

80

Availability and Quality of Training

80

Business Value Created

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of IT Administration

77

Vendor Support

75

Ease of Data Integration

73

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Blink Reviews

Agam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

"Blink : Fast, Simple, Powerful"

Likeliness to Recommend

8 /10

What differentiates Blink from other similar products?

Blink is a very reliable tool, it allows us for the internet communications which is to be transferred. It is well supportive at the time of implementation which is quite easy. It is very much supportive for those who are front line workers.

What is your favorite aspect of this product?

The best think I like the most about this product is anyone can access this device very easily and deligentlty like other social media platforms. It can circulate the important information to group of people very fast and frequently.

What do you dislike most about this product?

One can face struggle while forwarding the multiple images at a time, also the previous chat history wipes out soon, of a person don't saved for future reference.

What recommendations would you give to someone considering this product?

I would highly recommend to anyone who is looking to improve the communication and transparency within the team or group. This platform is the best to drive and explore the thinks.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Fair

Rahul Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Blink for Internal Communication

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

Blink keeps me connected with coworkers in a safe and efficient way. We use it daily to update our caregivers, especially when our other apps have problems. Blink is very reliable!

What is your favorite aspect of this product?

The Blink team has been very helpful throughout our time with the platform. Their support in adding separate department feeds to digital screens has made communication within specific departments and office locations much smoother. Additionally, the onboarding process was simple, thanks to its easy-to-use interface and design. The support we received during this transition was outstanding, showing the Blink team鈥檚 commitment to ensuring a smooth and efficient integration for our organization.

What do you dislike most about this product?

I honestly can't find any downsides because Blink has become my go-to app for solving problems that other apps don't address.

What recommendations would you give to someone considering this product?

It鈥檚 a very accessible platform. It鈥檚 easy to share news or company updates in a space where everyone can join in and respond!

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Respectful

Rishabh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Blink: The All-in-One Platform for Team

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

Blink is a much better forum app and is used by most staff. It takes some time to learn where to find information. It makes communication easier than before, is fast, and you get replies much quicker.

What is your favorite aspect of this product?

Blink has made a big difference in how we communicate with our team, allowing quick updates and two-way contact. It's easy to use, which leads to a lot of interaction and involvement across the company.

What do you dislike most about this product?

You can't search for posts by the person who posted them, which would be helpful for finding old information or posts you need to refer to.

What recommendations would you give to someone considering this product?

It's easy to access and use, which helps share information quickly.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Altruistic
  • Reliable

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