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Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

89

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Autosave and Autofill

87

Encryption and Decryption

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

87

Ease of Implementation

87

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

80

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Gabriel S.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Significantly increase security in organization

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

While username/email and password are automatically filled in, the TOTP code is not. Every time I log in, the code overwrites my clipboard, and I have to right-click to access the context menu in order to enter the code. I had trouble remembering all of these passwords before I started using Bitwarden, so I regularly had to reset them in order to log in. But now that the password manager is in place, it will take care of everything; the only password I need to remember is the management's master password. It relieves me of all my burdens and allows me to concentrate on other tasks.

What is your favorite aspect of this product?

In my opinion, security is its most distinctive feature. It provides me the self-assurance I need to function in any situation with high security. Second, I like their customer service because they always take the time to thoroughly investigate the issue and promptly offer guidance or a solution. Finally, the system is more user-friendly and tailored to our needs.

What do you dislike most about this product?

Sincerely, there isn't much about Bitwarden that I don't like, however occasionally it has trouble auto-filling the information, so I have to manually copy and paste the data from my Bitwarden vault. Overall it's the best way to store and share personal information with security.

What recommendations would you give to someone considering this product?

I want to recommend it to any companies who are concerned about the security of their vital websites and are tired of having to remember complicated passwords. It will undoubtedly secure all of your data and let you easily communicate private information with your clients.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Set strong passwords for all of your sites

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I previously had to keep track of all the passwords on my own, but the Bitwarden Password Management solution offers so many advantages. The main advantage is that it makes it simpler for me to remember all of my many passwords for government accounts, personal and business emails, online stores, streaming services, and social media websites.

What is your favorite aspect of this product?

The ability of Bitwarden to quickly and securely transmit sensitive information to only chosen people is my favorite feature. I feel more secure now that I have it because I am aware that sharing personal information with team members won't put me at risk. I like how popular browsers' password autofill features prevent us from repeatedly inputting our passwords.

What do you dislike most about this product?

There is very little to hate about Bitwarden. I dislike the interface which is a little shabby and might use some updating but the usability is excellent. Moreover, I hate their price strategy which is really high compared to other tools.

What recommendations would you give to someone considering this product?

My colleague suggested to me the Bitwarden platform and told me about its functionalities. I'm really pleased with it because it provided a single implementation that addressed all of our problems. Its encryption is highly robust, and it supports several devices with ease. It's impressive how simple it is to customize separate areas for passwords and other sensitive information on these platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Diego F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It's the top 1 free choice

What is your favorite aspect of this product?

The features offered in the free tier.

What do you dislike most about this product?

Nothing. I think it's the best one in password manager

What recommendations would you give to someone considering this product?

It's the best one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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