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What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Human Capital Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

5% Negative
2% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Friendly Negotiation

Feature Ratings

Average 83

Leave Management

85

Benefits Administration

85

Workforce Planning

85

Employee Record

85

Talent Management

85

Talent Acquisition

84

Time and Attendance

84

Payroll Administration

83

Reporting and Analytics

83

Position Management

82

Performance Management

82

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

83

Business Value Created

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Vendor Support

81

Ease of Customization

80

BambooHR Reviews

Ram A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The best cost-effective HCM for SMB

Likeliness to Recommend

8 /10

What differentiates BambooHR from other similar products?

BambooHR is very easy to implement when comparing to other HCM systems. BambooHR also offer a very large marketplace for additional solutions as needed.

What is your favorite aspect of this product?

BamobooHR delivers an intuitive and easy-to-use platform for our end users. From the admin side - we have a lot of automation with other systems, saving us a lot of daily working hours.

What do you dislike most about this product?

Customization can be done only by the support team. Syaytem admin can't add fields. Compensation is not hidden and visible when scrolling on the user profile without a log to indicate that the salary was viewed.

What recommendations would you give to someone considering this product?

When considering BambooHR, it's very important to map the other tool that should integrate with BamobooHR and verify that the current company's HR and IT systems can work with BambooHR.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Commodity Features
  • Security Frustrates

Christian N.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Sactisfactory review

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR has carved out a strong position in the HR software landscape, particularly for small to medium-sized businesses (SMBs). Here's a breakdown of what often differentiates it from other similar products: 1. Focus on the Employee Experience: User-Friendly Interface: BambooHR is frequently praised for its clean, intuitive, and easy-to-navigate interface for both HR administrators and employees. This can lead to higher adoption rates and less time spent on training. Employee Self-Service: It offers robust self-service portals where employees can manage their personal information, request time off, access pay stubs, and more.

What is your favorite aspect of this product?

From what I've learned, BambooHR seems to genuinely focus on making things easier and more pleasant for everyone in the company, not just the HR administrators. The intuitive interface, the self-service options that empower employees, and even the features designed to boost culture and engagement all point to this. It's like they understand that HR isn't just about compliance and paperwork; it's about people. And a positive employee experience ultimately benefits the entire organization

What do you dislike most about this product?

Even though there's a lot to appreciate about BambooHR, if I had to pinpoint something I perceive as a potential drawback based on what I've learned, it would be the potential for the pricing structure to become less favorable as an organization grows or has more complex needs. While it's often seen as a great value for small to medium-sized businesses, the per-employee pricing model could become a significant expense for larger companies. As the headcount increases, the overall cost can escalate, potentially making other solutions with different pricing structures more attractive.

What recommendations would you give to someone considering this product?

Take Advantage of the Free Trial: Hands-on exploration is key: Sign up for BambooHR's free trial and thoroughly explore the platform. This will give you a real feel for the user interface and how well it fits your team's workflow. Involve your team: If possible, get input from HR administrators and even a few employees who would be using the system. Their feedback will be invaluable.

Pros

  • Helps Innovate
  • Effective Service
  • Respectful
  • Acts with Integrity

Ododoola O.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

BambooHR: A User-Friendly HR Solution

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR stands out by offering an easy-to-use, all-in-one HR platform tailored for small to mid-sized businesses. It emphasizes a strong employee experience, responsive customer support, and seamless integrations. Its intuitive interface, focus on core HR features like onboarding and performance management, and transparent pricing further differentiate it from competitors.

What is your favorite aspect of this product?

One standout aspect of BambooHR is its user-friendly interface鈥攊t鈥檚 clean, intuitive, and easy for both HR teams and employees to navigate. This makes everyday HR tasks like onboarding, time-off tracking, and performance reviews smooth and accessible, even for non-HR professionals. It significantly reduces the learning curve, which is a major plus for small businesses without a dedicated HR department.

What do you dislike most about this product?

The main drawback of BambooHR is that some advanced features are either limited or require add-ons鈥攅specially payroll (which is only available in the U.S.) and benefits administration. Compared to all-in-one platforms like Gusto or Zenefits, which offer more robust built-in payroll and benefits tools, BambooHR may feel less complete if you need comprehensive HR and finance coverage in one place.

What recommendations would you give to someone considering this product?

Here are a few key recommendations for someone considering BambooHR: Assess Your Company Size and Needs: BambooHR is ideal for small to mid-sized businesses. If you're a larger organization or have complex compliance/payroll needs, consider whether the feature set is sufficient. Take Advantage of the Free Trial/Demo: The interface is one of BambooHR鈥檚 biggest strengths, so experiencing it firsthand will help you determine if it fits your workflow. Review Add-On Costs: Some features like payroll, performance management, and time tracking may come at an additional cost. Clarify what鈥檚 included in your package.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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