Azure DevOps Customer Reviews 2025 | Application Lifecycle Management

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Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

525 Reviews

What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Security Protects
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Agile Work Management

Automation

Traceability

Workflow Management

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

Managed Artifact Repository

ALM Integration

Visual Analysis Design

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Also Featured in...

Test Management

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View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Waliyullahi Olalekan L.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Veerendra P.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Comprehensive and Reliable DevOps Solution azure.

Likeliness to Recommend

1 /10

What differentiates Azure DevOps from other similar products?

Azure DevOps offers an integrated suite with robust CI/CD, customizable workflows, and seamless Azure and Microsoft ecosystem integration for enterprises.

What is your favorite aspect of this product?

My favorite aspect of Azure DevOps is its end-to-end toolchain, enabling seamless project tracking, version control, and automated CI/CD in one platform.

What do you dislike most about this product?

What I dislike most about Azure DevOps is its complex UI and steep learning curve for new users, especially during customization and pipeline setup.

What recommendations would you give to someone considering this product?

Azure DevOps differentiates itself with an all-in-one DevOps suite, seamless Azure integration, flexible pipelines, and enterprise-ready security and collaboration tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeevesh S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Robust End-to-End DevOps Platform

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Deep Integration with Microsoft Ecosystem Flexible Git and CI/CD Support Hybrid & Cloud-Native Support

What is your favorite aspect of this product?

End-to-End DevOps Toolchain in One Platform Tight integration with Azure Cloud, Active Directory, Microsoft Teams, and Visual Studio. Strong support for role-based access, compliance, and audit logging, making it suitable for regulated industries

What do you dislike most about this product?

Limited Dashboard Customization Performance Issues with Large Projects Limited Built-In Support for Non-Microsoft Tools

What recommendations would you give to someone considering this product?

Spend time setting up projects, area paths, branching strategy, and permissions properly 鈥� it saves a lot of time later Use branch policies, pull request templates, and required reviewers to maintain code quality. Set up team dashboards, work item queries, and pipeline alerts to keep stakeholders informed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Waliyullahi Olalekan L.

Likeliness to Recommend

Pros

Veerendra P.

Comprehensive and Reliable DevOps Solution azure.

Likeliness to Recommend

Pros

Jeevesh S.

Robust End-to-End DevOps Platform

Likeliness to Recommend

Pros

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Feature Ratings

Agile Work Management

Automation

Traceability

Workflow Management

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

Managed Artifact Repository

ALM Integration

Visual Analysis Design

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

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