
What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Configuration Validation
Cloud Migration
Cloud Analytics and Reporting
Performance Monitoring Management
Capacity Management
Application Release Automation
Orchestration and Workflow Management
Cloud SLA Management Governance
Self Service Cloud Services
Automatic Resource Scaling Elasticity
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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AWS Systems Manager Reviews

Shubham A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
A Comprehensive Solution for IT Operations Managem
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager stands out from other IT operations management solutions with its comprehensive suite of features, seamless integration with AWS services, and cost-effectiveness.
What is your favorite aspect of this product?
My favorite aspect of AWS Systems Manager is its ability to automate and streamline routine IT operations tasks, freeing up IT teams to focus on more strategic initiatives.
What do you dislike most about this product?
While AWS Systems Manager offers a comprehensive suite of features, its pricing structure can be complex and may not be immediately apparent to new users.
What recommendations would you give to someone considering this product?
I would recommend carefully evaluating your needs and budget to ensure that the product aligns with your specific requirements
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Douglas D.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Fantastic Features!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Many useful features and best platforms for Application and Infrastructure.
What is your favorite aspect of this product?
All the features!
What do you dislike most about this product?
Nothing to say.
What recommendations would you give to someone considering this product?
Using this Cloud you will be able to use many useful features for your organization.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Nicolas G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Variety of services and reasonable cost!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Stands out among similar cloud infrastructure management products for its deep integration with the AWS ecosystem and advanced automation and management capabilities
What is your favorite aspect of this product?
Allows you to manage resources across multiple AWS regions and accounts from a single console, simplifying the management of complex environments.
What do you dislike most about this product?
Limited support for non-AWS systems
What recommendations would you give to someone considering this product?
It's a powerful tool, but it requires planning, training, and monitoring to leverage it effectively and ensure it aligns with your business goals and requirements.
Pros
- Enables Productivity
- Trustworthy
- Client Friendly Policies
- Includes Product Enhancements