
What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAWS Systems Manager Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on AWS Systems Manager.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Configuration Validation
Cloud Migration
Cloud Analytics and Reporting
Performance Monitoring Management
Capacity Management
Application Release Automation
Orchestration and Workflow Management
Cloud SLA Management Governance
Self Service Cloud Services
Automatic Resource Scaling Elasticity
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
AWS Systems Manager Reviews

Jared S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
There is no platform faster than it
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
What strikes me the most about Amazon AWS Systems Manager and that despite the fact that it has many competitors, no one but absolutely no one has the ability to beat it in terms of speed and effectiveness and ease of use, possibly I continue to use the platform for much more. time than another platform on which nothing else was resting, since I have a lot of confidence in them and they have always fulfilled what they promise something that other websites do not.
What is your favorite aspect of this product?
The way in which one can access the platform is very easy only by logging in with another email and password some security system that we only have ourselves I can access the menu is practically very simple we have different tools to even have a virtual computer in another state or country that we need, among other services that are also available, we have a trial period to use the platform and know if it is a good investment or unsubscribe at no additional cost.
What do you dislike most about this product?
As I said before, nothing happened to me that accessing my account I did not like nor will I ever like because it is for something that I am paying I would like a little more of your responsibility in this aspect and that technical support take action on the matter to resolve this type of problem and that it does not happen again because it is very frowned upon by a platform with such good popularity and impact on the internet population.
What recommendations would you give to someone considering this product?
If there is a platform that I want to recommend, it is because it has a track record and is backed by many years of experience and many professionals who are focused on doing a better job every day and solving people's problems regarding their platforms. always at the forefront of our requirements, I want to emphasize that I recommend the platform with my eyes closed, and that if at any time I want to use your service again, I will not think twice to do so.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service

Pablo Andres S.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
unique featues, easy to use
What is your favorite aspect of this product?
offer multiple features
What do you dislike most about this product?
price is a little hight for parameter store
What recommendations would you give to someone considering this product?
use i the right way to avoid overcost
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product

Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2021
AWS SM: An excellent tool for your AWS resources!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager provides an efficient and user-friendly approach to monitoring all the AWS infrastructure resources. The best in the class user interface provides monitoring of multiple services and allows us to automate the tasks based on the requirements. I am using instances such as AWS Lambda, EC2, S3, etc. on the daily basis. It is a single-window approach to monitor all your AWS resources.
What is your favorite aspect of this product?
AWS Systems Manager streamlines the service operations and improves user efficiencies. It automates all security patches, updates, and baseline methods.
What do you dislike most about this product?
Graphical User Interface (GUI) shall be improved. Rest is fine.
What recommendations would you give to someone considering this product?
Go with it without any second thought. AWS is a leader in cloud computing. AWS is working hard to improve the user interface.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy