AWS Machine Learning Customer Reviews 2025

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Amazon

AWS Machine Learning

Composite Score

8.5 /10

CX Score

8.8 /10

64 Reviews

What is AWS Machine Learning?

Amazon Machine Learning is an Amazon Web Services product that allows a developer to discover patterns in end-user data through algorithms, construct mathematical models based on these patterns and then create and implement predictive applications.

Company Details

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Awards & Recognition

AWS Machine Learning won the following awards in the Machine Learning Platforms category

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2024 Emotional Footprint Champion

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

AWS Machine Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Machine Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Machine Learning?

0% Negative

6% Neutral

94% Positive

Pros

Continually Improving Product
Respectful
Efficient Service
Includes Product Enhancements

Feature Ratings

Average 78

Performance and Scalability

Pre-Packaged AI/ML Services

Data Ingestion

Data Pre-Processing

Openness and Flexibility

Algorithm Diversity

Model Tuning

Feature Engineering

Algorithm Recommendation

Data Labeling

Model Training

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

AWS Machine Learning Reviews

Pradeep P.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

AWS is a powerful tool

Likeliness to Recommend

9 /10

What differentiates AWS Machine Learning from other similar products?

1. Innovative technologies 2. it is quite reliable and secure compared to other resources. 3. It is user friendly Graphical user interface

What is your favorite aspect of this product?

Highly cost effective AWS tools simplify tasks for deve颅lopers. These include颅 the AWS CLI, SDKs for languages, IDEs, and DevOps tools like颅 AWS CloudFormation and AWS CodeDeploy. AWS introduces ne颅w technologies through rese颅arch like AI, ML, serverle颅ss computing, containers, and edge computing.

What do you dislike most about this product?

1. Mee颅ting regulatory rules like GDPR, HIPAA, or PCI DSS with AWS se颅rvices can be tough. Making certain compliance颅 may mean extra work and money putting in and ove颅rseeing security, che颅cking, and papers. 2.Storing sensitive颅 data online raises concerns. AWS use颅s security like encryption but use颅rs manage data. 3.Occasional downtime can occur on AWS. Disruptions may impact busine颅sses relying on AWS, affecting work and custome颅r experience颅.

What recommendations would you give to someone considering this product?

Must use web service tool .

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Inspires Innovation

Role: Consultant
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

The AWS Machine learning tools are remarkable.

Likeliness to Recommend

10 /10

Pros

Effective Service
Caring
Acts with Integrity
Helps Innovate

Reddi Bhaskar K.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates AWS Machine Learning from other similar products?

All the ML related services are available in AWS

What is your favorite aspect of this product?

Labeling, rekognition of objectives and auto modeling

What do you dislike most about this product?

Live capture the images

What recommendations would you give to someone considering this product?

It's easy to implementing the ML algorithms

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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AWS Machine Learning

What is AWS Machine Learning?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

AWS Machine Learning Ratings

88 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love AWS Machine Learning?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance and Scalability Systems performance (time) and scalability end-to-end: from data load and processing to model creation and deployment.

Pre-Packaged AI/ML Services Pre-trained models and associated resources, e.g., for forecasting, recommendations, image and video analysis, NLP, voice, etc.

Data Ingestion Ability to access data from various sources on-prem and in the cloud and of various type: structured, unstructured, and semi-structured, real-time, etc.

Data Pre-Processing Ability to wrangle or pre-process data to ready it for model training.

Openness and Flexibility Integration with open-source and 3P resources (languages, frameworks, libraries, etc.)

Algorithm Diversity Provides multiple diverse ready-to-use machine learning algorithms out-of-the-box.

Model Tuning Ability to fine-tune models based on monitoring feedback within the platform.

Feature Engineering Ability to extract and build features from raw data.

Algorithm Recommendation Ability to recommend a best ML algorithm to use based on dataset characteristics.

Data Labeling Ability to annotate/ label data to create a training data set.

Model Training Ability to train a model with a range of data sets that you provide.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

AWS Machine Learning Reviews

Pradeep P.

AWS is a powerful tool

Likeliness to Recommend

Pros

The AWS Machine learning tools are remarkable.

Likeliness to Recommend

Pros

Reddi Bhaskar K.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Most Popular AWS Machine Learning Comparisons

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Title

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Performance and Scalability

Pre-Packaged AI/ML Services

Data Ingestion

Data Pre-Processing

Openness and Flexibility

Algorithm Diversity

Model Tuning

Feature Engineering

Algorithm Recommendation

Data Labeling

Model Training

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training