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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

85

Resource Management

84

Document Management

84

Hierarchical Task Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Shir H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic features to organize all tasks

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is suitable for any number of activities, easy to use, and excellent for tracking all tasks within the project and several other projects at the same time. It helps to navigate between them easily, as well as merging their achievements within one panel to simplify comparison between them.

What is your favorite aspect of this product?

I find it effective in managing financial flows and documenting documents. The updates panel in Asana is distinctive, it maintains the continuity of cooperation by documenting updates and applying them directly to the workflow schedule. When linked to email, it becomes easy to communicate with participating parties and clients, and document all project documents. Using Asana to manage meetings is great, it simplifies documenting meeting minutes and adhering to closing dates.

What do you dislike most about this product?

Very limited, customization options are sufficient for everything, notifications may not arrive sometimes, which may delay the response in real time.

What recommendations would you give to someone considering this product?

Asana has enhanced communication between team members, and enabled us to achieve the required commitment to closing dates. It has enabled us to explain our achievements better. It's great that it's enabled us to automate reports and forms, eliminated a lot of repetitive tasks, and enabled us to run meetings more efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

OLUWATOBI A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Could use built-in time tracking

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Intuitive interface, robust task management features, and customizable workflows, making it ideal for teams of all sizes. This is what I find interesting and different

What is your favorite aspect of this product?

User-friendly interface combined with powerful task management features

What do you dislike most about this product?

Some advanced features, like workload management or custom rules, are only available in higher-priced plans, which can be limiting for smaller teams or individuals with tighter budgets.

What recommendations would you give to someone considering this product?

I recommend starting with the free plan to explore its features and see if it fits your workflow. Take time to learn how to use projects, tasks, and timelines effectively.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Gul M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamlined Collaboration and Task Management

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

With its clear UI and comprehensive task management capabilities, Asana has transformed our team's project management.

What is your favorite aspect of this product?

The flexibility to define custom processes and show tasks in list, board, and timeline formats keeps everyone engaged.

What do you dislike most about this product?

The plethora of features and possibilities might be intimidating, especially for new team members.

What recommendations would you give to someone considering this product?

Teams seeking a complete platform to improve communication and workflow across numerous projects should consider Asana.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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