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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

85

Resource Management

84

Document Management

84

Hierarchical Task Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Axton Q.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Intuitive user interface

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana stands out from other project management tools due to its intuitive user interface, robust task management features, and customizable workflows. Unlike many competitors, Asana offers a seamless integration of task dependencies, timeline views, and project visualization, making it easy to manage complex projects. Its flexibility allows teams to adapt the tool to various workflows, while the wide array of third-party integrations enhances its functionality. Additionally, Asana鈥檚 focus on collaboration through comment threads, file attachments, and team communication makes it an excellent choice for enhancing teamwork and efficiency.

What is your favorite aspect of this product?

My favorite aspect of Asana is its flexibility and customization options. It allows teams to tailor the platform to their specific needs, whether it's through different project views like lists, boards, or timelines, or by setting up custom fields and workflows. This adaptability makes it useful for a wide range of industries and project types. Additionally, the ease of collaboration鈥攖hrough comments, task assignments, and notifications鈥攌eeps everyone on the same page, helping teams stay organized and focused on their goals.

What do you dislike most about this product?

A disadvantage of Asana is its complexity for new users. While it offers a lot of customization options, the abundance of features can be overwhelming, especially for teams who are just starting to use the platform. Additionally, the free version has limited functionalities, which may require upgrading to a paid plan for access to more advanced features.

What recommendations would you give to someone considering this product?

If you're considering Asana, I recommend starting with the free version to explore its basic features and see how it fits your team's needs. Take time to set up customized workflows and experiment with different project views to find what works best for your team. Also, consider utilizing Asana鈥檚 templates to streamline project setup. If your team requires more advanced features, like reporting or timeline tracking, you might want to upgrade to a paid plan. Lastly, ensure that everyone is trained on using the tool to fully leverage its potential and enhance collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Edwin G.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamline Teamwork with Asana Versatile Features.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

One of the main distinguishing points of Asana is its ease of use. Its clean, intuitive design makes navigation seamless, even for less tech-savvy team members. This focus on simplicity and efficiency allows teams to adopt the platform and optimize their workflows quickly.

What is your favorite aspect of this product?

Asana is one of the highly versatile task management systems. Teams can organize work in multiple views: lists, boards, calendars, and timelines. Such adaptability ensures the users tune into the platform in their preferred way for better productivity and efficiency.

What do you dislike most about this product?

The Asana learning curve is steep for new users. While intuitive for advanced project managers, the number of features and options on this platform may overwhelm beginners, which reduces the rate of adoption and confuses them at the beginning.

What recommendations would you give to someone considering this product?

Start with a small project or small team to get a feel for how Asana's features and workflows work. Take advantage of the tutorials that Asana provides, along with the documentation and customer support for smooth onboarding. Gradual scaling up allows teams to adapt and fully leverage this powerful platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Excellent for project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Its adaptability to various project and team types and its user-friendly interface.

What is your favorite aspect of this product?

Multiple forms, including timelines, lists, and Kanban boards, are useful for me when viewing tasks.

What do you dislike most about this product?

Inadequate configuration can result in an overwhelming volume of notifications.

What recommendations would you give to someone considering this product?

I suggest Asana for collaborative project and task management because it gives teams a centralized platform to plan, organize, assign work, set deadlines, and monitor progress in real time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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