
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Vaibhav S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Amazing Payment Solution - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
There are lot of applications, wallet apps which provides UPI or any other payment solution but Amazon Pay is amongst the best solution for any type of your payments. Its such an impressive app where it has integrated various different utilities that we use and pay for our monthly and weekly basis, which is managed very smartly to pay the bills on time in one single dashboard. It also reminds the user for the payment which is very impressive feature. It is one of the most amazing and best online payment service.
What is your favorite aspect of this product?
It can be used for online shopping on amazon app. Amazon pay balance can be used for paying bills or shopping anything. It can be used for quick money transfer. It is widely used in shops where you can easily do payment via amazon pay scanner, said as scan and pay. It also provides various rewards and cashbacks on your payments which keeps makes you using amazon pay more and more. I am very fascinated with utilities being integrated, you can recharge your phone, pay your gas bill, donate money, send a gift cards, subscriptions and what not. Also, it helps in collecting money from team and stored in amazon pay wallet for any fun programs
What do you dislike most about this product?
Not available at all stores, very limited stores. Also, one cannot buy an amazon gift card via its own amazon pay wallet which I didn't like. Otherwise, its the best payment solution app.
What recommendations would you give to someone considering this product?
I would recommend everyone to use this product as it helps in making payment for almost any type of payment. Safe and easy to use, lot of rewards and cashbacks which makes app more impressive.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation

Abhishek T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Amazing product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy to use and amazon brand name
What is your favorite aspect of this product?
Security and the customer support is amazing
What do you dislike most about this product?
Nothing about dislike. Works as per the requirements.
What recommendations would you give to someone considering this product?
One of the best in the category with the brand name
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Continually Improving Product

PRASHANT K.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Amazon pay review
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay provide a additional security to there users , which creates a huge advantage among there subsidiary and one of the best features of amazon pay that they are provide cashback frequently
What is your favorite aspect of this product?
clean interface high security easy to use
What do you dislike most about this product?
i don't like there policies as we cant use amazon pay to purchase some gift cards and also UI is sometimes slow
What recommendations would you give to someone considering this product?
This isn't really an opportunity to get better with Amazon, however it simply makes another installment account where installment can be gathered and simply makes the cycle more convoluted and can get diverting.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Caring