
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Prakriti K.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Easiest payment gateway to integrate
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy to use Available both in web and mobile access Payments are instant and secure Rewards program that encourages to transact more Easy to integrate with accounting system
What is your favorite aspect of this product?
This application comes with both web and mobile access. Merchants can receive payments through this payment gateway easily and instantly without any hassle. It provides merchants to receive payments from customers in various methods like wallets, debit card, credit card, net banking, pay later, etc. Credit card payments are also with minimal charges and payments get settled instantly. Customer support quality is very good. From dashboard you can track every payments, types of payments and many more. It gives customers a huge options to pay easily. It also allows to recharge bills, book travel tickets on same application.
What do you dislike most about this product?
This is an all-in-one platform for both merchants and customers to manage their requirements. Nothing to hate this.
What recommendations would you give to someone considering this product?
I love this application too much as it not only fulfills your financial requirements but also helps in paying all types of bills, premiums, booking travel tickets and many more. You can check transaction history, payment status, etc from transaction page. It also gives rewards to both merchants and customers while doing transaction over Amazon pay.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Rishikesh S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Easy to use
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy to use Fast payment process
What is your favorite aspect of this product?
Integrated with core amazon shopping app
What do you dislike most about this product?
It should be common app for US and India
What recommendations would you give to someone considering this product?
No recommendations
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service

Anshika C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Easy way of making payments
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
We have been using online payment methods since the pandemic has started. After using AmazonPay we've acknowledged that the servers are pretty fast and are very easy to use. I can simply transfer money from my bank accounts to our clients.
What is your favorite aspect of this product?
Sending and receiving money Instanly. Easy interface with liberal to use for everybody . Digital KYC verification, after which wallet limit increases. Reward programs on merchant payments. Can be used for mobile recharge bills, DTH, utility bills, and lots of more. You can pay anywhere like restaurants, shopping malls, petrol pumps quickly.
What do you dislike most about this product?
The pending transactions and new payment requests that I receive in amazon pay should be highlighted in terms of visual hierarachy as sometimes it's difficult or confusing on behalf of me to seek out it.
What recommendations would you give to someone considering this product?
I would suggest everyone to use Amazon Pay, because it has numerous features and offers. you get cashback too.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy