
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Deepanshu C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Great app to transfer money and make payments
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The only thing I benefited from Amazon Pay is that the cashback I earned within the past few years. I seriously like Amazon Pay than the other online payment application. The offers and rewards are extremely useful.
What is your favorite aspect of this product?
I really like Amazon Pay even quite the opposite online payment applications, Like Google Pay, Paytm, Phonepe, Mobikwik, etc. I can easily pay money using Amazon Pay UPI or send money directly through a open-end credit . the foremost important thing i prefer in Amazon Pay is that the offers and rewards we get once we buy anything online using amazon pay or send money directly from amazon pay to friends and family. The more often you employ amazon pay, the more offers, and cashback you get, unlike the other apps. Like in Google Pay I wont to get scratch cards that offered cashback in starting days, but as I used it more, getting cashback becam
What do you dislike most about this product?
As I even have been using Amazon buy years now. Seeing offers and cashback, I receive using it; i do not think there's anything that I dislike about Amazon Pay. i will be able to always trust and keep using Amazon Pay together of the regular users.
What recommendations would you give to someone considering this product?
I would suggest everyone to use Amazon Pay, because it has numerous features and offers. you get cashback too.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Akhil J.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
One solution for all business payments.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
With Amazon Pay, users can easily integrate their shopping sites into Amazon Pay's receiving platform to receive money from their online purchases.
What is your favorite aspect of this product?
From paying our electricity bills to shopping online, Amazon Pay can handle a variety of transactions. You can pay with Amazon Pay Balance, credit cards, gift cards, and other vouchers. Additionally, customers receive rewards when they pay using Amazon Pay.
What do you dislike most about this product?
Compared with its peers, Amazon Pay lags in the user experience with its payment platform, and its interface needs to be improved.
What recommendations would you give to someone considering this product?
When it comes to security, Amazon Pay is very secure, so I would recommend going with Amazon Pay if you're looking for a platform as your payment method.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Jyoti S.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Sep 2021
Amazon pay review
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Very clean interface cashback and coupons in every transaction Amazon Pay is an excellent platform to integrate with various shopping sites
What is your favorite aspect of this product?
Amazon Pay is simple and one can send the money without any problem Fast and trusted Secure transactions Easy to use
What do you dislike most about this product?
Whenever you have added the cash to the Amazon Pay wallet, you can't move it to your bank account and you can't buy an Amazon gift voucher. UI Interface is incredible yet yes can be a better.
What recommendations would you give to someone considering this product?
Amazon Pay is appropriate if you want to transfer money, pay bills ,However when there is more traffic on the internet there is a bit lag which amazon needs to improve. In some cases payment gets struck when there is more traffic. They need to handle this issue
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity