
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Pay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Pay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Anand R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Digital Payment System
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay is the very easy option to transfer money or do payments digitally as its simple on its interface, very instant in sending and receiving the money even the KYC is performed in no time. It is very trustworthy source and hence one can rely on its security measures and fraud protection. One can use it on UI via Amazon or also can install an Amazon Pay app on your mobile. Its just an amazing product which easily stands out from other digital payment options in the market due to its flawless working and service provided.
What is your favorite aspect of this product?
I like Amazon Pay the most even more than the other online payment applications as I can easily pay money using Amazon Pay UPI or send or do payment via debit card. The most amazing part is it offers various utility payments attached to it which helps you to do recurring payments and manage it for monthly or yearly. It offers enormous discounts and cash backs on any payments performed which makes user to use this payment service more and more. We can use Amazon pay even for shopping anything via Amzaon and nowadays we can use it on any shop where scan and pay method is used, its just an amazing solution to do payment digitally.
What do you dislike most about this product?
I have no dislikes at all, as it serves all my purpose and even it should for all who ever is using digital payment option. Currently, not every shop is using Amazon scan and pay option which sometimes makes very difficult if you want to use money from wallet.
What recommendations would you give to someone considering this product?
I would strongly recommend to use Amazon Pay service as its the best and very secured payment service. Even it is used in corporate world, to purchase any gift cards on specific occasions. Great features with great customer support team.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service

Vikram S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2021
Widely accepted payment system
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It is easy and widely used payment systems all over the country and people accept it easily. It easy to transfer and unlimited validity gives perfect fit for us. It is also a payment system that allow the user to use it outside their own website.
What is your favorite aspect of this product?
It is easy to transfer , easy to purchase, easy to gift , alternative to normal physical currency, lifetime validity, widely accepted by the individual and other websites.
What do you dislike most about this product?
Less discount for bulk purchase or corporate purchase. Less or unreliable cashback
What recommendations would you give to someone considering this product?
I would definitely recommed it to others.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Inspires Innovation
Neeraj k.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2021
"All you need is Amazon pay".
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The utilization of Amazon Pay implies shoppers don't need to assume out their credit cards and type in the details to finish a buy. The assistance eliminates pointless erosion in the checkout cycle by killing the need to make accounts on different sites.
What is your favorite aspect of this product?
Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a ton in the pandemic time frame as a large portion of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.
What do you dislike most about this product?
For me Plan and format of Amazon pay is something which should be improve and second thing I disdained about Amazon pay is it's web utilization is very high.One more thing need to improve is the UI and an opportunity to stack screen.
What recommendations would you give to someone considering this product?
For smooth UPI exchanges and facilitating your installment troubles, Amazon pay is prescribed to use for something similar.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features