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Amazon Pay Logo Award Winner Product Badge
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Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

86

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Anand R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Digital Payment System

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is the very easy option to transfer money or do payments digitally as its simple on its interface, very instant in sending and receiving the money even the KYC is performed in no time. It is very trustworthy source and hence one can rely on its security measures and fraud protection. One can use it on UI via Amazon or also can install an Amazon Pay app on your mobile. Its just an amazing product which easily stands out from other digital payment options in the market due to its flawless working and service provided.

What is your favorite aspect of this product?

I like Amazon Pay the most even more than the other online payment applications as I can easily pay money using Amazon Pay UPI or send or do payment via debit card. The most amazing part is it offers various utility payments attached to it which helps you to do recurring payments and manage it for monthly or yearly. It offers enormous discounts and cash backs on any payments performed which makes user to use this payment service more and more. We can use Amazon pay even for shopping anything via Amzaon and nowadays we can use it on any shop where scan and pay method is used, its just an amazing solution to do payment digitally.

What do you dislike most about this product?

I have no dislikes at all, as it serves all my purpose and even it should for all who ever is using digital payment option. Currently, not every shop is using Amazon scan and pay option which sometimes makes very difficult if you want to use money from wallet.

What recommendations would you give to someone considering this product?

I would strongly recommend to use Amazon Pay service as its the best and very secured payment service. Even it is used in corporate world, to purchase any gift cards on specific occasions. Great features with great customer support team.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Vikram S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Widely accepted payment system

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

It is easy and widely used payment systems all over the country and people accept it easily. It easy to transfer and unlimited validity gives perfect fit for us. It is also a payment system that allow the user to use it outside their own website.

What is your favorite aspect of this product?

It is easy to transfer , easy to purchase, easy to gift , alternative to normal physical currency, lifetime validity, widely accepted by the individual and other websites.

What do you dislike most about this product?

Less discount for bulk purchase or corporate purchase. Less or unreliable cashback

What recommendations would you give to someone considering this product?

I would definitely recommed it to others.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Neeraj k.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"All you need is Amazon pay".

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

The utilization of Amazon Pay implies shoppers don't need to assume out their credit cards and type in the details to finish a buy. The assistance eliminates pointless erosion in the checkout cycle by killing the need to make accounts on different sites.

What is your favorite aspect of this product?

Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a ton in the pandemic time frame as a large portion of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.

What do you dislike most about this product?

For me Plan and format of Amazon pay is something which should be improve and second thing I disdained about Amazon pay is it's web utilization is very high.One more thing need to improve is the UI and an opportunity to stack screen.

What recommendations would you give to someone considering this product?

For smooth UPI exchanges and facilitating your installment troubles, Amazon pay is prescribed to use for something similar.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Amazon Pay Comparisons

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