
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Pay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Pay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews

Richy S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Amazon Pay ideal for online shopping security
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay has undoubtedly made my life easier. It is an excellent tool for those who no longer want to use plastics with debit or credit cards since the application links all our information registered with Amazon and you can decide with what to pay without problems. The really good thing is that it does not add any additional commission when I want to make my purchases through the app. Its main characteristic is that it is looking to the future and that must be applauded, since in the digital age it is normal for everything to go towards just having to pay using our phones and an internet connection.
What is your favorite aspect of this product?
I have already used the Amazon page to buy things, so one of my favorite features of Amazon Pay is that it has the same security system that protects my bank details from third parties when making payments. The security provided by this app seems excellent to me to avoid being victims of scams or fraudulent sales. Even as a merchant, providing services or selling products is made much more secure when you have the security policies of the Amazon Pay platform. It even has a refund system.
What do you dislike most about this product?
Unfortunately for many, even this system is not widely accepted in all businesses or in a larger number of countries. This is a nuisance for those of us who want to buy or sell products internationally and it turns out that they have not yet implemented it in many places, being that this is an excellent tool by any point where it is seen.
What recommendations would you give to someone considering this product?
My recommendation for the user is that they are encouraged to try this new way of making payments, either on a personal level or in their stores, since nowadays everyone has smartphones, and for the developers of the Amazon Pay app , is that they look for a way to approach a little more of the international market, in that way they make life easier for many people who want to make purchases online and do not dare due to cyber security issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Debu D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Amazon pay is one of the most usable way to pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon pay is one of the best trusted and secure platform for accept payment as a business & also as a consumer I always prefer to pay using amazon pay. It's actually provided us multiple offers & also charge nominal fees on behalf transaction charge when use with razorepay and also when accept payment on offline it's actually not take any extra charges. Amazon pay is most usable payment solution just because in evey segment they are run multiple promotional offers which thing grab consumer attention. And also it's one of the most powerful payment processing system for us. It's actually helps us to grow our online business.
What is your favorite aspect of this product?
Amazon pay really useful things for make payment we can easily pay our office electricity bill,broadband recharge, pay room rent using amazon pay it's one of the most popular way to pay & also we accept payment using pay. Also we can add our bank account directly & pay easily using upi.
What do you dislike most about this product?
Amazon pay is one of best and next gen system for most useable payment processing. Multiple startups are already chose amazon pay as their primary payment gateway. Very high success rate of payment like it's also working very well. I unable to find any issue regarding amazon pay I cannot dislike anything about it.
What recommendations would you give to someone considering this product?
Amazon pay is really great system for pay online using multiple way. It's actually best for startups & consumers. Because each and every people get any promotional offers. My Overall experience with Amazon pay really great & also main attractive thing was their support. If you think about choose any payment solution for personal usages purpose or also for business purpose it's best for you.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Sagar S.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2021
"Amazon pay makes online transaction easy".
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Ease of Use & Speed of Transaction The use of Amazon Pay means consumers don't have to take out their credit cards and type in the details to complete a purchase. The service removes unnecessary friction in the checkout process by eliminating the need to create accounts on multiple websites.
What is your favorite aspect of this product?
The component to open compensations for each installment made utilizing Amazon pay is remarkable, and the prizes are critical, not normal for a ton of other installment stages which proposition awards as pointless scratch cards. Likewise, I don't have to enter my Visa subtleties and can pay simply by entering my Amazon credentials.
What do you dislike most about this product?
We need to make Amazon record to utilize it.Sometimes ,when Amazon discovered dubious with regards to somebody's record then amazon hinders or suspends that account,it is amazon's normal issue.
What recommendations would you give to someone considering this product?
For smooth UPI transactions and easing your payment difficulties, Amazon pay is recommended to use for the same.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity