
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews

Rohan B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A great payment option for your e-commerce website
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Offers cashback most of the times
What is your favorite aspect of this product?
Gives out rewards. Opens payment to millions of other users. Makes collecting payments easier.
What do you dislike most about this product?
Design and layout can be improved. Integration with other providers.
What recommendations would you give to someone considering this product?
I recommend it to those people who want to pay their bills regularly.
Pros
- Reliable
- Efficient Service
- Caring
- Fair
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Fastest Payment Service - Amazon Pay
Likeliness to Recommend
Pros
- Efficient Service
- Acts with Integrity
- Generous Negotitation
- Includes Product Enhancements
Aman S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Best Future Payment Solution - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It is the perfect platform for online payment, the place where can make any payment or money transfer even it has UPI payment service which makes payment more secure. It fulfills all our needs under one platform, one can easily shop, eat, drink and make payment via amazon pay. It offers various discounts on the payment performed, which makes amazon pay the best solution for any type of payment and also makes stand out compared to other apps in current market.
What is your favorite aspect of this product?
Amazon pay is the most fantastic payment service where one can make Utility payments as well whichever are linked to Amazon Pay. We can easily recharge mobile, pay electricity bill, gas bill on which we can get lot of discounts / cashback which makes one to use Amazon pay more and more. Recurring payments can also be set on Amazon pay due to which one can avoid missing any payments. Amazon pay is also used at local vendors/shops where one can use scan and pay option to make payment which is again most amazing payment way. Customer support is also good. It is used in corporate as well for collecting money and using it during festive period.
What do you dislike most about this product?
There are absolutely no dislikes as it serves well. Only one drawback is that we can not buy any amazon gift card through amazon wallet money which is frustrating some times otherwise everything is so much perfect to do digital payments.
What recommendations would you give to someone considering this product?
I would strongly recommend to use Amazon Pay as it provide various services like shopping, food, movies, making digital payments under one platform. Lot of benefits in form of cashback /discounts while doing payment via amazon pay. Best service with safest payment option.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service