
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Derek L.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2024
Amazon Pay is incredibly user-friendly.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Larger company.
What is your favorite aspect of this product?
It is easy to use since we use Amazon for other aspects of business.
What do you dislike most about this product?
Lots of websites don't use Amazon Pay.
What recommendations would you give to someone considering this product?
Look around at various options and talk to reps for each one to make sure you get the right product for your business.
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies

Durgesh C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2024
Secure and Authentic to use
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It provide the trust to the users that make it usable without any hesitation of payment failure.
What is your favorite aspect of this product?
The customer service is great they resolve each and every error so fast that make users to use and refer it.
What do you dislike most about this product?
It is heavy app as in Amazon the amazon prime, amazon and amazon pay are integrated. These make it slower and resource and time consuming. If they make each app then there userbase and user experience must increase.
What recommendations would you give to someone considering this product?
You gonna use it without any doubt.
Pros
- Continually Improving Product
- Inspires Innovation
- Client's Interest First
- Appreciates Incumbent Status
Chetan A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The Cashback winning functionality is the best usp which differentiates it from others
What is your favorite aspect of this product?
The ease of the payments
What do you dislike most about this product?
There is nothing , Only the applications hangs sometime but everything is very fantastic
What recommendations would you give to someone considering this product?
I would always recommend this product to everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing