
What is Amazon Pay?
Let鈥檚 go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon鈥檚 technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Ksenija B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Toping up
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It takes a second to redeem an Amazon card on Amazon pay and it's very simple to access and requires no documents verification.
What is your favorite aspect of this product?
I enjoy using Amazon pay on Amazon stores and it's affiliates, credit on Amazon pay allow discounts on every purchase.
What do you dislike most about this product?
Amazon pay is sometimes discouraging, customer care doesn't resolve Amazon cards issues in case if it used by another person.
What recommendations would you give to someone considering this product?
Regardless of demerits, it awesome in it's service.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy

Anchal B.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2024
Security Privacy Ease to use Pricing
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
We can add money instantly from multiple payments methods
What is your favorite aspect of this product?
The main thing which I liked about Amazon pay is its really easy to use. We have lot's of choices are there in Amazon pay like purchasing of product or we can recharge, bill payment like lots of options are there in Amazon pay.
What do you dislike most about this product?
No dislikes as of now, haven't faced any issues yet.
What recommendations would you give to someone considering this product?
Amazon Pay has a Smooth, straightforward interface that takes the banking experience to the next level.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Jayesh G.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Secure and Fast Payments With Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
What makes Amazon pay special is the sleep and security features when completing online payments.
What is your favorite aspect of this product?
I like that Amazon Pay is both secure and fast. The software is affordable and easy to integrate
What do you dislike most about this product?
All the features of Amazon Pay works and no issues.
What recommendations would you give to someone considering this product?
For fast, affordable and secure online payments, Amazon Pay I'd what you need.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features