


What is ALICE Receptionist?
ALICE Receptionist is a visitor management system that specializes in transforming your current office lobby management and visitor registration system with an easy to operate, virtual visitor receptionist. Simplify your processes and gain confidence that your front office visitor interactions run smoothly with a visitor receptionist system from ALICE Receptionist.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ALICE Receptionist?
Pros
- Respectful
- Efficient Service
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile
Real-Time Alerts and Notifications
Visitor Authentication and Monitoring
Registration Management
Dashboards, Analytics and Reporting
Badge Printing
API Integration
Electronic Signatures
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
ALICE Receptionist Reviews

Emilio S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
It automizes a lot of functions!
Likeliness to Recommend
What differentiates ALICE Receptionist from other similar products?
It integrates a real AI that you can identify as a Woman or person, that allows to be more interested. Its interface is also pretty easy to use and interactive.
What is your favorite aspect of this product?
The automatization of processes like calling the reception or security, the data and statistics it compilates of the company麓s employees.
What do you dislike most about this product?
A lot of extra costs, you dont really realize the amount of functions and options that you are missing out on for just buying the standard version. I honestly think the vendors were not very clear on what we would be getting for what we purchased.
What recommendations would you give to someone considering this product?
Consider if the volume of employees in your company justifies the use of an AI Assistant to help as a receptionist.
Pros
- Helps Innovate
- Unique Features
- Appreciates Incumbent Status
- Security Protects
Cons
- Less Generous
- Less Transparent
- Under Delivered

Matthew H.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2023
A fantastic product!
Likeliness to Recommend
What differentiates ALICE Receptionist from other similar products?
Comprehensive Visitor Management Solution that is superb to competitors.
What is your favorite aspect of this product?
The virtual receptionist feature is cool.
What do you dislike most about this product?
Nothing to say here!
What recommendations would you give to someone considering this product?
Attend a demo!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Apr 2022
Great Product For Social Distancing
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features