Akeneo Product Cloud Customer Reviews 2025

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Akeneo

Akeneo Product Cloud

Composite Score

7.8 /10

CX Score

7.5 /10

29 Reviews

What is Akeneo Product Cloud?

A single solution for product activation that accelerates commerce growth for businesses.

Company Details

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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

8 Top Rated Features

2022

Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative

12% Neutral

88% Positive

Pros

Reliable
Enables Productivity
Acts with Integrity
Performance Enhancing

Cons

Less Generous
Under Delivered

Feature Ratings

Average 85

Data Export

Master Record Management

Omni-Channel Information Delivery

Role-Based Access Management

Product Categorization & Relationships

Advanced Search and Filtering

Workflow and Approval Management

Product Data Analytics

Digital Asset Management

Data Syndication

Integration

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Akeneo Product Cloud Downloads

Avoiding-Greenwashing-EN

B2B-Survey-Results-2024-V8

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud Reviews

Sjoerd V.

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use

What differentiates Akeneo Product Cloud from other similar products?

I love the way Akeneo takes PIM to another level

What is your favorite aspect of this product?

The ease of use of managing the product data

What do you dislike most about this product?

There is not so much to dislike, to be honest.

What recommendations would you give to someone considering this product?

Great value for money / investment.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Alice C.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic system, easy to use and very visual

Likeliness to Recommend

9 /10

What differentiates Akeneo Product Cloud from other similar products?

Back office was very visual, easy to read, easy to understand. No bug issues from memory. The dashboard was informative easy to digest.

What is your favorite aspect of this product?

The ease of navigating back office e.g. filtering, use of 'buckets' to organise product enrichment

What do you dislike most about this product?

Nothing from memory

What recommendations would you give to someone considering this product?

Perfect for big businesses with a big product assortment

Pros

Helps Innovate
Inspires Innovation
Continually Improving Product
Reliable

Kerrie M.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Akeneo is a breath of fresh to use

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Very easy to use, nice user interface, very easy to import, export and map data, very easy to clean up data and organize.

What is your favorite aspect of this product?

The ease of relating media items to products and the ease of categorizing

What do you dislike most about this product?

The families, they were good for organizing attributes, but I wanted them to be a bit more robust

What recommendations would you give to someone considering this product?

Easy to use, easy to learn, great for organizing product data and not a nightmare to integrate

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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Akeneo Product Cloud

What is Akeneo Product Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Akeneo Product Cloud Ratings

90 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Akeneo Product Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Akeneo Product Cloud Downloads

Avoiding-Greenwashing-EN

B2B-Survey-Results-2024-V8

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud

Akeneo Supplier Data Manager

Akeneo Activation

Akeneo Product Cloud Reviews

Sjoerd V.

Easy to use

Pros

Alice C.

Fantastic system, easy to use and very visual

Likeliness to Recommend

Pros

Kerrie M.

Akeneo is a breath of fresh to use

Likeliness to Recommend

Pros

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Feature Ratings

Data Export

Master Record Management

Omni-Channel Information Delivery

Role-Based Access Management

Product Categorization & Relationships

Advanced Search and Filtering

Workflow and Approval Management

Product Data Analytics

Digital Asset Management

Data Syndication

Integration

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization