
What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite 鈥 an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Collaboration
Sales Management
Mobile
Telephony and Call Center Management
Activity and Workflow Management
Quote Contract and Proposal
Marketing Management
Account and Contact Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
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Agile CRM Reviews

Austin Emma G.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Automates the process of lead management.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM is the finest application in controlling and automating the project from its beginning to end. This tool helps to empower the business relations within its strong and solid strategies. Hence, people rely on this application for its excellent business promotion ideas. This software helps to accomplish the pipeline projects with an awesome approach. The software is amazing in promoting the business contacts by providing the client鈥檚 dashboard for proper comprehension. There is nothing that is impossible for this application.
What is your favorite aspect of this product?
It is one of the best applications for customer management and it provides all the unique features for customer relation management. It gives all things according to our needs. It has one main advantage that it is available for contact management. It gives all the details of the clients which is very effective for business automation.
What do you dislike most about this product?
I can't find any major issue while working with Agile CRM.
What recommendations would you give to someone considering this product?
Agile CRM application utilized for the best CRM features and it helps me to manage and do all the things that are applicable and useful for customer relationship management. Contact management is commonly amazing it is not hard to work with contacts and to sort and channel out them from various perspectives. The natural component is an important part which is a ton of need in such utilization. It is amazingly easy to manage and customers or clients' nuances, permitting all the opportunity to work with basic and with comfort also.
Pros
- Acts with Integrity
- Helps Innovate
- Efficient Service
- Inspires Innovation
Cons
- Less Productive
- Charges for Enhancements
- Leverages Incumbent Status
Jonathan P.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Agile CRM is a Great First Step into the CRM World
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
I think that Hubspot it麓s one of the best for CRM and it麓s used by large companies, but the "free version" had few tools compared to Agile CRM. Right now we need more free tools and grow with companies that are also growing.
What is your favorite aspect of this product?
Easily set up automated campaigns and tag in new subscribers any time. Track and identify your prospects with ease.
What do you dislike most about this product?
Customer support isn鈥檛 great. Getting ahold of a live person is near impossible. The good news is that the platform is straight forward to work with.
What recommendations would you give to someone considering this product?
better pricing options.
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable

Olga K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2021
I recommend Agile CRM for companies
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM centralizes real-time customer data, making it easily accessible and actionable across all teams. Full phone integration as well as marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web interaction with customer-aware messages, pop-ups, offers, surveys and registration forms.
What is your favorite aspect of this product?
First of all, I would like to state that this software is an software that combines sales, marketing and service automation. As CRM systems advance, it's particularly notable for web analytics, which can help you ditch third-party apps. It also offers helpdesk functionality that goes a long way in keeping all your customer connections under one roof to ensure a consistent experience.
What do you dislike most about this product?
In my opinion the software is quite nice, simple and so smart. Agile CRM has rich analytics and reporting features to monitor business performance. Modern features and integrations, easy implementation, and great support for small and growing businesses at an affordable price. Mobile-ready, fast and easy-to-use cloud-based SaaS service.
What recommendations would you give to someone considering this product?
Agile CRM provides a turnkey, easy-to-use solution to overcome inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Pros
- Reliable
- Unique Features
- Saves Time
- Friendly Negotiation
Cons
- Less Productive
- Vendor Friendly Policies
- Less Transparent