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Agile CRM

Agile CRM

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Agile CRM
8.1 /10

What is Agile CRM?

Agile CRM is a fully integrated sales, marketing and service suite 鈥 an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.

Company Details


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Awards & Recognition

Agile CRM won the following awards in the Customer Relationship Management - Midmarket category

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Agile CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agile CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agile CRM?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Customer Service Management

90

Analytics and Reporting

88

Lead Management

88

Collaboration

86

Sales Management

86

Mobile

86

Telephony and Call Center Management

85

Activity and Workflow Management

84

Quote Contract and Proposal

82

Marketing Management

79

Account and Contact Management

79

Vendor Capability Ratings

Average 84

Product Strategy and Rate of Improvement

88

Ease of IT Administration

86

Quality of Features

86

Availability and Quality of Training

84

Breadth of Features

84

Ease of Implementation

84

Ease of Customization

84

Vendor Support

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Business Value Created

83

Agile CRM Reviews

Austin Emma G.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Automates the process of lead management.

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

Agile CRM is the finest application in controlling and automating the project from its beginning to end. This tool helps to empower the business relations within its strong and solid strategies. Hence, people rely on this application for its excellent business promotion ideas. This software helps to accomplish the pipeline projects with an awesome approach. The software is amazing in promoting the business contacts by providing the client鈥檚 dashboard for proper comprehension. There is nothing that is impossible for this application.

What is your favorite aspect of this product?

It is one of the best applications for customer management and it provides all the unique features for customer relation management. It gives all things according to our needs. It has one main advantage that it is available for contact management. It gives all the details of the clients which is very effective for business automation.

What do you dislike most about this product?

I can't find any major issue while working with Agile CRM.

What recommendations would you give to someone considering this product?

Agile CRM application utilized for the best CRM features and it helps me to manage and do all the things that are applicable and useful for customer relationship management. Contact management is commonly amazing it is not hard to work with contacts and to sort and channel out them from various perspectives. The natural component is an important part which is a ton of need in such utilization. It is amazingly easy to manage and customers or clients' nuances, permitting all the opportunity to work with basic and with comfort also.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Productive
  • Charges for Enhancements
  • Leverages Incumbent Status

Jonathan P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Agile CRM is a Great First Step into the CRM World

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

I think that Hubspot it麓s one of the best for CRM and it麓s used by large companies, but the "free version" had few tools compared to Agile CRM. Right now we need more free tools and grow with companies that are also growing.

What is your favorite aspect of this product?

Easily set up automated campaigns and tag in new subscribers any time. Track and identify your prospects with ease.

What do you dislike most about this product?

Customer support isn鈥檛 great. Getting ahold of a live person is near impossible. The good news is that the platform is straight forward to work with.

What recommendations would you give to someone considering this product?

better pricing options.

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Olga K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

I recommend Agile CRM for companies

Likeliness to Recommend

8 /10

What differentiates Agile CRM from other similar products?

Agile CRM centralizes real-time customer data, making it easily accessible and actionable across all teams. Full phone integration as well as marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web interaction with customer-aware messages, pop-ups, offers, surveys and registration forms.

What is your favorite aspect of this product?

First of all, I would like to state that this software is an software that combines sales, marketing and service automation. As CRM systems advance, it's particularly notable for web analytics, which can help you ditch third-party apps. It also offers helpdesk functionality that goes a long way in keeping all your customer connections under one roof to ensure a consistent experience.

What do you dislike most about this product?

In my opinion the software is quite nice, simple and so smart. Agile CRM has rich analytics and reporting features to monitor business performance. Modern features and integrations, easy implementation, and great support for small and growing businesses at an affordable price. Mobile-ready, fast and easy-to-use cloud-based SaaS service.

What recommendations would you give to someone considering this product?

Agile CRM provides a turnkey, easy-to-use solution to overcome inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.

Pros

  • Reliable
  • Unique Features
  • Saves Time
  • Friendly Negotiation

Cons

  • Less Productive
  • Vendor Friendly Policies
  • Less Transparent

Most Popular Agile CRM Comparisons

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