What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite 鈥� an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Collaboration
Sales Management
Mobile
Telephony and Call Center Management
Activity and Workflow Management
Quote Contract and Proposal
Marketing Management
Account and Contact Management
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
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Agile CRM Reviews
Martin M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Great tool on Contacts Management.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Nice and reliable customer services management system.
What is your favorite aspect of this product?
Analytics and the tool reports are quite productive.
What do you dislike most about this product?
I dislike nothing on this easy platform.
What recommendations would you give to someone considering this product?
Sales management. easy to manage leads, collaboration and easy to report on various sales operastions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeniffer E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
The CRM functionality on the Tool is the perfect.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Effective CRM services provided to the users by this software.
What is your favorite aspect of this product?
Amazing easy features with various functionalities and easy to the new user to catch up.
What do you dislike most about this product?
No dislike for the software, The implementation does not require IT expert.
What recommendations would you give to someone considering this product?
The tool is a major CRM solution provider and through its easy dashboard and stable features, Agile CRM can effective change the sales production to the next level,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gloria P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Easy to use CRM solution
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Wed chose to use Agile CRM for its amazing customer service and value. They offer greater value compared to other CRM we have used before. It is quite powerful and easy to use. The price is right and the system does all we require it to. It is a User-friendly CRM with lots of automation features and an amazing framework.
What is your favorite aspect of this product?
It is the best CRM i have used so far. Our sales team can close more deals by interacting with contacts and keeps engaging them often. I love that the price is reasonable and that it is a comprehensive system. It integrates with many other programs and i specifically love the integration with IMAP. Agile CRM has great customer service that walked me through the problem i was facing and guided me with instructions links n how to solve it.
What do you dislike most about this product?
More details to be added to the tutorial videos to help new users understand more.
What recommendations would you give to someone considering this product?
I recommend using Agile CRM for its ease of use and the many integrations it offers that connect effortlessly without lag. The customer service is quite responsive and car about ll their clients.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
