What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
91 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Employee Record
Payroll Administration
Workforce Planning
Position Management
Interactive Organizational Chart
Time and Attendance
Benefits Administration
Talent Management
Reporting and Analytics
Performance Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Talent Management
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Workforce Management - Midmarket
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ADP Workforce Now Reviews
Kaushik K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Nov 2023
Easy to use, but not so many configuration options
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
easy to use
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
unbale to customize
What recommendations would you give to someone considering this product?
understand each module and confirm it suites your business
Pros
- Includes Product Enhancements
- Reliable
- Respectful
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
James G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Please add copy and paste timekeeping
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The benefits portion and menus are appealing and easy to use
What is your favorite aspect of this product?
Benefits and compensation tracking are easy and also easy to get my tax documents
What do you dislike most about this product?
The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste
What recommendations would you give to someone considering this product?
Overall it is great but timekeeping is a chore
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Cons
- Less Productive
- Commodity Features
Mandi N.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2025
A balanced workforce system with it's pros & cons
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now is built specifically for mid-sized businesses looking for all-in-one solutions. There are other tools which work mainly on payroll and charge higher subscriptions for additional functionalities, ADP provides payroll, HR, time tracking, talent management in a single platform. The platform is very flexible and we can add modules based on our requirements as the business evolve.
What is your favorite aspect of this product?
I was involved in the deployment phase of ADP during the most complex phases like employee data migration and payroll configuration. I felt like it has flexible customizations and streamlines the workflows. It automates time tracking which is a great thing for compliance. The self serve functionalities is an added advantage, it enables the end users to access their payslips, raise a PTO request, and update the personal information.
What do you dislike most about this product?
The interface could have been more interactive and user friendly. Although there are a lot of customizations, at times to make any changes, admin level access is required. Only a professional can work on this application and there is no much learning documents or videos available to understand the application better. Customer service only picks up the request after multiple attempts which should be improved.
What recommendations would you give to someone considering this product?
If the organization is mid level, this is a perfect HR solution. First add the basic functionalities of payroll and then slowly move to additional features that ways you can have a try on how the application works and if it fits you well, you can move to higher levels.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Cons
- Commodity Features
- Less Effective Service
- Vendor's Interest First
