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ADP

ADP Workforce Now

Composite Score
8.3 /10
CX Score
8.4 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

92 Plan to Renew

4
Since last award

83 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
7% Neutral
84% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Interactive Organizational Chart

83

Employee Record

82

Leave Management

81

Payroll Administration

81

Position Management

81

Workforce Planning

81

Scheduling

81

Benefits Administration

80

Time and Attendance

80

Talent Management

78

Reporting and Analytics

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Ease of Implementation

80

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Chris C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Good feature set, you need to stay within WFN

Likeliness to Recommend

5 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now's integration of ATS, Onboarding, and Payroll is seamless and is its main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems. It is well suited for companies that want an easy to use off the shelf experience. Our workforce size varied seasonally due to our customers demands, with our high rate of turn over we were constantly adding and removing employees. In regards to the functionality of adding and removing employees it functioned well.

What is your favorite aspect of this product?

We used ADP Workforce Now for our Employee onboarding, as well as our payroll processing, tax processing and garnishment. It is well suited for companies that want an easy to use off the shelf experience. Since our workforce size varied seasonally due to our customers demands, we were constantly adding and removing employees. ADP Workforce Now's integration of ATS , onboarding and Payroll is seamless and is it's main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.

What do you dislike most about this product?

ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.

What recommendations would you give to someone considering this product?

It is well suited for companies that want an easy to use off the shelf experience.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Transparent

Cons

  • Leverages Incumbent Status
  • Slower Product Innovation
  • Less Performance Enhancing

Kelly N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

Needs more customization capabilities

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

Integration capability

What is your favorite aspect of this product?

Integration capability

What do you dislike most about this product?

Lack of customization

What recommendations would you give to someone considering this product?

Make sure it has the capabilities to integrate with current workflow

Pros

  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Most Popular ADP Workforce Now Comparisons

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