What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
2
Since last award
92 Plan to Renew
4
Since last award
83 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Interactive Organizational Chart
Employee Record
Leave Management
Payroll Administration
Position Management
Workforce Planning
Scheduling
Benefits Administration
Time and Attendance
Talent Management
Reporting and Analytics
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Benefits Administration
Translation missing: en.product_page.ratings.score 8.3
View ADP Workforce Now in this category (opens in a new tab)
Payroll
Translation missing: en.product_page.ratings.score 8.3
View ADP Workforce Now in this category (opens in a new tab)
Talent Management
Translation missing: en.product_page.ratings.score 8.0
View ADP Workforce Now in this category (opens in a new tab)
Talent Acquisition Suites
Translation missing: en.product_page.ratings.score 7.9
View ADP Workforce Now in this category (opens in a new tab)
Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.5
View ADP Workforce Now in this category (opens in a new tab)
ADP Workforce Now Reviews
Cody M.
- Role: Finance
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Dec 2021
Full-Suite Solutions That Fit Most Business
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP is likely the most streamlined and robust for companies who wish to run the entire HR & Payroll departments through ADP. Being able to incorporate employee management & reviews, payroll, tax, hiring, benefits, and more into a single portal is valuable.
What is your favorite aspect of this product?
Ease of use after being properly implemented and set up, and ease of connecting ADP to other platforms via API.
What do you dislike most about this product?
The implementation process can be a bit rocky, though highly situational. I have been through 2 ADP implementations and generally felt it all took longer than it should have both times.
What recommendations would you give to someone considering this product?
Think about scale and future for your business, and if ADP will fit that vision. ADP can handle the vast majority of your HR and Payroll needs - generally companies that which to use the full suite of services will find significantly more value, rather than only using for 1 sub-section of HR, etc.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Efficient Service
Evgeny E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Excellent product for SME and Mid-market companies
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
First of all, it is usability. Pretty straightforward for all end-users.
What is your favorite aspect of this product?
The primary aspect is that all end-users can check information in one place: - PTO days (federal holidays, PRO, sick days, floating days, etc) - All benefits
What do you dislike most about this product?
The mobile application doesn't have all features of a web application. Would like to use the ADP mobile application with the same functions
What recommendations would you give to someone considering this product?
It is a good product for all SME and mid-market companies.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation
Patrick C.
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Dec 2021
A fantastic HR solution for any organization.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides an established and reliable level of service for human resource and payroll management. The software solution offered by ADP is easy to use and requires very little onboarding time allowing managers to focus on the more human aspect of their jobs.
What is your favorite aspect of this product?
The ease of use and ample reporting mechanisms within the online software solution.
What do you dislike most about this product?
The customer service leaves something to be desired.
What recommendations would you give to someone considering this product?
If you are new to the human resources/payroll facet of your job I would advise that you use ADP. It is simple and provides the highest and most reliable level of service available.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Reliable
Cons
- Less Caring
- Less Friendly Negotiation
- Less Respectful
