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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world鈥檚 top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

80

Graphics Editing

79

Collaboration

78

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

85

Breadth of Features

84

Ease of Implementation

82

Business Value Created

82

Availability and Quality of Training

79

Usability and Intuitiveness

78

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

77

Vendor Support

77

Ease of IT Administration

75

Adobe InDesign Reviews

Nicolas G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

It's very versatile, precise in design control!

Likeliness to Recommend

7 /10

What differentiates Adobe InDesign from other similar products?

InDesign is an excellent option for design and layout professionals, the choice will depend on your specific needs, your familiarity with the software and your personal preferences.

What is your favorite aspect of this product?

Design versatility, the ability to precisely control typography and page layout, and integration with other Adobe Creative Cloud applications

What do you dislike most about this product?

I am very satisfied with InDesign

What recommendations would you give to someone considering this product?

It's a powerful tool for designers and layout designers, but it requires time and effort to master.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Martie R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

I love InDesign, been a user for many years.

Likeliness to Recommend

6 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign has everything a trained, professional designer needs to create impressive layouts.

What is your favorite aspect of this product?

It's ability to plug into other Adobe programs and files.

What do you dislike most about this product?

Not intuitive for new users. Makes it difficult when training new employees.

What recommendations would you give to someone considering this product?

Practice, practice, practice!

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor Friendly Policies
  • Less Efficient Service

Jack H.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

InDesign has those little extras to help it 鈥減op鈥

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

The ability to create customisable templates that are easy to adapt, great workflow rate and can quickly batch content.

What is your favorite aspect of this product?

Wide range of typography and customisable fonts. Being able to truly make a font 鈥減op鈥 on a design. Other similar platforms lack this.

What do you dislike most about this product?

Adobe can be expensive and takes time to learn, it鈥檚 certainly not the most intuitive of platforms out there.

What recommendations would you give to someone considering this product?

Adobe has a great renewal costing if you try and cancel your package!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client Friendly Policies
  • Fair

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