What is Adobe Campaign?
Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they鈥檙e at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want 鈥� through email, mobile, offline channels, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Campaign Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Campaign.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Campaign?
Pros
- Trustworthy
- Reliable
- Appreciates Incumbent Status
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Segmentation
Campaign Management
A/B Testing
Text Messaging
Basic Reporting and Analytics
Content Authoring
Auto-Responders
Surveys and Polling
Contact Database
Email Templates
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Adobe Campaign Reviews
Sean F.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2020
Dynamic campaigns users can get behind
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
The chance to update its product constantly.
What is your favorite aspect of this product?
Ability to optimize all aspects of the product to help with our company reaching customers.
What do you dislike most about this product?
Cost is a bit pricey
What recommendations would you give to someone considering this product?
Do your research and don't be afraid to make a side-by-side comparison.
Pros
- Respectful
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Less Efficient Service
- Inhibits Innovation
- Vendor Friendly Policies
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2020
This product is easy to use and navigate!
Likeliness to Recommend
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
