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1Password

1Password

Composite Score
8.9 /10
CX Score
9.0 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password 鈥 which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Credential Management

89

Autosave and Autofill

89

Password Generator

88

Multi-Factor Authentication (MFA)

87

Work and Personal

87

Access From Multiple Devices

86

Encryption and Decryption

86

AD/LDAP Sync

86

Dashboard

85

Vault for Each User

85

Team Management

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

1Password Reviews

Edith M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Handling and Managing Business Passwords Easily

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

It keeps passwords safe and also makes generating and managing passwords easy. Not many tools offer all these.

What is your favorite aspect of this product?

Using 1Password us easy. It keeps passwords secure and sharing passwords is easy. Generating secure password is easy

What do you dislike most about this product?

No flaws with this product.

What recommendations would you give to someone considering this product?

For business password management, 1Password us great and has worked well and therefore I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Jorge C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

strongly recommend it

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

The number of features it has is a strong point.

What is your favorite aspect of this product?

Super practical tool

What do you dislike most about this product?

Neutral about this question

What recommendations would you give to someone considering this product?

I believe that users could be notified when a credential may be exposed; other competitors already do this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aleksey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

We are secure with passwords and online payments

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

I can stay informed with Watchtower's real-time alerts, travel silently with Travel Mode, and purchase online with peace of mind with Privacy Cards. That combination of advanced security with details you actually use in everyday life is what puts you one step ahead of other apps.

What is your favorite aspect of this product?

My rapid adaptation was the most surprising thing. When I initially loaded it, I was worried it would be just another time-wasting software. However, I was pleasantly surprised to see that I had stored all of my critical passwords in less than 10 minutes. After entering my mail and seeing it self-complete, I couldn't help but giggle at the years I had wasted trying to paste keys from a note stashed in my phone. It felt so natural. When it came to safety, I felt completely at ease.

What do you dislike most about this product?

On a couple of occasions, I failed to sync a new device and had to set it up again. The team support was keeping an eye on everything.

What recommendations would you give to someone considering this product?

Before, if someone needed a tool key, we had to search through old emails or consult with three team members until we found it. There was chaos and, worse still, danger. There is no possibility of data disclosure because we use 1Password to set up a shared vault where everything is safe. I remember one Friday when we were in a state of extreme customer urgency and needed the company card to pay for a license. 1Password had it stored, so we didn鈥檛 have to waste time looking for it; we could use the secure autocomplete to quickly access it. Therefore, we were able to complete the task that day without any delay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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