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The Essential IT Playbook

12 Steps to Excellence in Managing IT in Small and Midsize Enterprises

Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today’s ever-evolving tech landscape – but IT teams are often stuck in firefighting mode and held back by immature processes. Info-Tech’s revolutionary and road-tested IT Playbooks offer a systematic and interconnected improvement program to unleash IT’s potential to drive their organization’s success.

The Essential IT Playbook adapts the CIO Playbook for the specialized needs of high-level IT leaders of small to midsized organizations. Explore the eight key secrets to overcoming your most prominent IT challenges. Pursue IT excellence across a structured, actionable, 12-step framework backed by rigorous research with a proven track record of success across all levels of IT maturity.


The Essential IT Playbook 91ÖÆÆ¬³§ & Tools

1. The Essential IT Playbook – Program Overview

An overview of our 12-step, calendar-aligned, actionable framework to foster transformation and innovation in small to midsized organizations, supported by a matrix of methodologies, tools, and templates that can be adapted to your organization’s unique starting point. Prioritize, plan, delegate, and track Essential IT Playbook initiatives as you work through each step, with guidance from Info-Tech analysts as needed.

12 Steps to Excellence in Managing IT in Small and Midsize Enterprises

About Info-Tech

91ÖÆÆ¬³§ is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

12 Steps to Excellence in Managing IT in Small and Midsize Enterprises

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on This Topic

You can start as early as tomorrow morning. Our analysts will explain the process during your first call.

Get Advice From a Subject Matter Expert

Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

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Authors

Sharon Foltz

William Wong

Don DeChamps

Chris Noyed

Scott Fairholm

DJ Robins

Michele Steele

Scott Blasucci

Jeff Vining

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