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Shift-Left Stakeholder Buy-In Presentation

Author(s): Natalie Sansone

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Use Info-Tech鈥檚 Shift-Left Stakeholder Buy-In Presentation Template to build the business case and get everyone on board with the shift-left optimization initiative.

This template summarizes the concept, benefits, and application of shift left, as well as the high-level plan for applying it to the service desk.

Tags

service desk, service desk optimization, shift left, service desk shift left, self-service, self-service portal, knowledgebase, knowledge management, knowledge centered service, knowledge centered support, KCS, service desk automation, shift left metrics, shift left responsibilities, self-service workflow, self-service checklist, stakeholder buy-in, service desk executive presentation

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Optimize the Service Desk With a Shift-Left Strategy

The best type of service desk ticket is the one that doesn鈥檛 exist.
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