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On January 9, 2020, Microsoft announced new ways to empower firstline workers using Office 365.
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Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn鈥檛 panic at this news.
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SaaS-based customer relationship management company Kustomer announced that it has raised $60 million to improve customer support experience by providing buyers鈥�...
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KeyedIn鈥檚 Vice President of Marketing, Shawn Dickerson, wrote a piece on product delivery vs. project completion. In it he discusses important project management themes...
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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Atlassian Jira has taken an important step throughout 2019: bringing Jira Software and Bitbucket capabilities to Visual Studio Code.
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Trello鈥檚 Brian Cervino recently provided examples and insights of how to integrate the card wall with email. He sees this feature as something that will 鈥渃lose the digital...
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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication certificate....
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Avaya has announced that it is ending its 鈥淧ower by Avaya IP Office鈥� cloud-based solution to focus on its new UCaaS solution 鈥淎vaya Cloud Office by RingCentral.鈥�
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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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