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Slack Reports Better-Than-Expected Results for Q3

Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.

Jira Brings Its Capabilities Closer to Where Developers Spend Their Day

Atlassian Jira has taken an important step throughout 2019: bringing Jira Software and Bitbucket capabilities to Visual Studio Code.

Trello Wants to Close the Digital Divide With Email Integration

Trello’s Brian Cervino recently provided examples and insights of how to integrate the card wall with email. He sees this feature as something that will “close the digital...

Microsoft Teams Outage After Microsoft Forgets to Renew Certificate

On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication certificate....

Avaya to End “Power by Avaya IP Office”

Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”

New Integration Between Zoom Phone and Five9 Intelligent Cloud Contact Center

Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.

Top Three Trends in the Team Collaboration Market for 2020 and Beyond

In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.

JetBrains Announces New Collaboration Tool: Space

JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.

KUDO Offers Real-Time Sign Language Interpretation for Web Conferencing

KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.

Facebook Will Pay Illinois Users $550-Million Settlement Over Its Use of FRT

Facebook agreed to pay $550 million to settle a class action lawsuit with a group of users in Illinois over its use of facial recognition technology (FRT) to tag...
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