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Service Management Roadmap Project Charter

This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.

Service Management Maturity Assessment Tool

Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.

Create a Service Management Roadmap 鈥� Executive Brief

This blueprint will help you develop a roadmap for your service management program.

Create a Service Management Roadmap 鈥� Phase 1: Launch Project

This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.

Create a Service Management Roadmap 鈥� Phase 2: Assess the Current State

This phase will help you assess multiple aspects of your service management program to establish the current state.

Create a Service Management Roadmap 鈥� Phase 3: Identify the Target State

This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.

Create a Service Management Roadmap 鈥� Phase 4: 91制片厂 the Roadmap

This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.

Merger of Kronos and Ultimate Software 鈥� A Strategic Joining of Forces

Hellman & Friedman LLC (H&F), the controlling shareholder of both Kronos Incorporated and Ultimate Software, will merge the two entities to create one of the world鈥檚...

Organizational Change Management Capability Assessment Tool

This tool will help you assess the current organizational change management capabilities in your organization.

Service Management Roadmap Presentation Template

This template contains several exercise templates to help you build a compelling service management roadmap and communication slide.
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