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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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Use this template as a starting point to create an application portfolio and request catalog.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Since 2020, the environment has been volatile, leading many CIOs to rethink their priorities and strategies. The organization has made digital investments in the past but...
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Use this tool to document the current and future talent acquisition process.
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A snapshot of the current talent market in IT and quick tactics IT leaders can employ to improve their hiring process to find and attract tech talent.
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Tech layoffs have been making the news over the past year. After years of record low unemployment in IT, many leaders are looking to take advantage of these layoffs to fill...
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