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The Evolving Role of a Fractional CIO and Its Implications on Your Organization and Your Career

In this era of the gig economy, the job of a chief information officer (CIO) is also undergoing a fascinating transformation. From fractional and part-time CIOs to remote...

Guide to Flexible Work for Managers and Employees

Use this tool to guide managers through the flexible work program.

Flexible Work Options Catalog

Use this tool to review flexible work options and create a shortlist for the feasibility assessment.

Fast-Track Hybrid Work Program Workbook

Use this tool to document key information and decisions as you work through the Develop a Targeted Flexible Work Program research.

Targeted Flexible Work Program Workbook

Use this tool to document key information and decisions as you work through the Develop a Targeted Flexible Work Program research.

Develop a Targeted Flexible Work Program for IT – Phases 1-3

Create a customized flexible work program based on the unique needs of IT employees to attract and retain talent.

Develop a Targeted Flexible Work Program for IT

Flexible work has been shown to have proven benefits for both employees and employers. Organizations that get it right experience higher engagement, job satisfaction,...
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Establish a Holistic Guest-Facing Mobile App Strategy – Phases 1-3

To truly accomplish the ideal "phygital" mobile app experience, operators must first understand the time and resources required to enable, develop, and maintain a mobile app.

Establish a Holistic Guest-Facing Mobile App Strategy

To truly accomplish the ideal “phygital” mobile app experience, operators must first understand the time and resources required to enable, develop, and maintain a mobile...

Customer Service Management Software Selection Guide Storyboard

The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance customer...
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