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Tools

Post-Incident Review Questions Tracking Tool

Use this template to help you determine the key questions that need to be answered at your post-incident review.

Chatbot POC Metrics Tool

Use this tool to record the metrics necessary to manage the success of your chatbot.

Chatbot ROI Calculator

Use this tool to determine if implementing a chatbot can create an ROI for your organization.

Chatbot POC Communication Plan

Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.

Chatbot POC Implementation Roadmap

Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.

SharePoint for ECM Planning Tool

This tool is a comprehensive checklist of detailed work items required to build and operate a content repository in SharePoint.

Enterprise Data Models

Use this Archi file in conjunction with the blueprint Create and Manage Enterprise Data Models.

Data Modeling Playbook

A step-by-step playbook to create your data models.

Enterprise Architecture Tool Selection

An excerpt from the Create and Manage Enterprise Data Models blueprint.

SharePoint for ECM Design Tool

This practical worksheet goes step by step through the important decisions you need to make to structure your content in SharePoint.
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