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Tools

Team Development Backlog

An Excel-based tool to ensure your IT team is set up to meet the evolving needs of your organization.

Construction Capability Map Workbook

Identify your company's capability map and understand the current information assessment and level of CMS support.

CMS Evaluation and Scoring Tool

Evaluate selected vendors to narrow your search and find the vendor most suitable for your company.

91Ƭ Competitive Intelligence for Market Success Workbook

Develop competitive criteria, models, and data to help evaluate your desired sales opportunities to correctly position your company and products in your battlecards.

ICP Workbook

Create a personalized approach to defining your ideal customer profile (ICP), uncover valuable insights to develop a targeted account list (TAL), and measure your marketing...

CX Journey Orchestration Workbook

Map adaptive customer journeys.

CX Journey Interview Guide

Validate journeys with customer input.

CX Strategy Prompt Workbook

Capture and refine buyer journey insights.

IT/OT Disaster Recovery and Business Continuity Plan RACI

RACI tool to document IT/OT roles and responsibilities for disaster recovery and continuity workarounds.

CX Portfolio Designer

Align technology investments with CX priorities.
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