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Tools

IT Service Desk Maturity Assessment for Small Enterprise

Use this maturity assessment to set a baseline and identify areas of focus based on level of current and target maturity.

IT Knowledge Transfer Risk Assessment Tool

The IT Knowledge Transfer Risk Assessment Tool is used to identify the risk profile of knowledge sources and the knowledge they have.

Redeployment and Layoff Strategy Workbook

Use this workbook to document key information and decisions while developing the redeployment and layoff strategy project.

Termination Logistics Tool

Use this tool to carry out and communicate terminations smoothly through thoughtful planning and consideration of the termination's impact.

Employee Layoff Selection Tool

Use this tool to determine which employees should be selected for layoff and in which order of priority.

Application Portfolio Management Snapshot and Foundations Tool

Use this tool to store application information, execute rationalization, and build a portfolio roadmap your applications.

Phase 2 Small Business Risk Assessment Tool

This tool provides a basic framework to identify, measure, monitor, and report the risk associated with your important vendors.

Phase 2 Small Business Vendor Classification Tool

This tool helps you objectively determine which vendors are the most important vendors to your organization, from a vendor management perspective.

Managed Print Services Vendor Assessment Questions

Use this document as a “shopping list” to jump start an initial draft of the RFP and, more importantly, scoring requirements.

Enterprise Printing Roles and Responsibilities RACI Guide

Assign key tasks for the project across Strategy & Planning, Vendor Selection, Implementation, and Operation.
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