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Tools

Onboarding RACI

Align on onboarding roles and responsibilities.

Monitoring Effectiveness Assessment Tool

Use this tool to identify the effectiveness of your current approach to monitoring and supporting up to five applications, systems, or services.

​Federal Government AI Implementation Maturity Assessment Framework​

This tool provides a comprehensive maturity assessment tailored to the unique challenges and opportunities of AI implementation for technical debt reduction in the public...

Federal Government AI Initiative Evaluation Tool

This tool guides federal departments and agencies in identifying, evaluating, and prioritizing AI initiatives to address technical debt and budget constraints.

Project Portfolio Workbook

Use this workbook as a model or first iteration for your homegrown PPM solution. Follow the steps in Info-Tech's Grow Your Own PPM Solution blueprint to populate,...

Portfolio Manager 2.0

This is a set of ready-to-implement reporting templates for the smaller PMO.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

User Group Analysis Workbook

Use this template to help analyze the user groups who access your service desk.

Service Desk Roadmap

The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.

IAM Program Requirements Gathering Tool

Use this tool to document the overall business, security, and privacy requirements related to your identity and access management program.
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