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This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.
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Use this template to define accountability for IT operations processes and tasks.
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This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.
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Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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The role of configuration manager is central to the success of configuration management.
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IT policies are written, approved, signed 鈥� and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
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Use this policy template to define and support your organization's firewall operations management.
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