91ÖÆÆ¬³§

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

Author(s): Derek Shank

91ÖÆÆ¬³§ an implementation plan and measure success for continual improvement of KPIs. This phase will take you through the following activities:

  • 91ÖÆÆ¬³§ an initiative communication plan.
  • Develop a testing plan for each technical initiative.

Use this phase as part of the full blueprint, Optimize the IT Operations Center.