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I&O Process Management - Storyboard

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

91Ƭ Your Infrastructure Roadmap – Phases 1-4

This storyboard will help you become a true strategic partner by aligning Infrastructure's work with business value.

91Ƭ Your Infrastructure Roadmap – Phase 4: Improve the Process

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you iterate on the process for continual improvement, to deliver every more...

91Ƭ Your Infrastructure Roadmap – Lightning Phase: Fast-Track Your Infrastructure Roadmap for Early Value

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you build a roadmap in an hour.

91Ƭ Your Infrastructure Roadmap – Phase 2: Analyze Technology

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you analyze your existing technology and curate potential new technology...

91Ƭ Your Infrastructure Roadmap – Phase 3: 91Ƭ the Roadmap

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you communicate your roadmap to business stakeholders.

Develop Infrastructure & Operations Policies and Procedures – Phase 1: Identify Policy and Procedure Gaps

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedure will help you identify documentation gaps.

Develop Infrastructure & Operations Policies and Procedures – Phase 3: Document Effective Procedures

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you document effective procedures to support policies.
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