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Red Hat Customers Should Be Reeling From IBM’s Buyout

The announcement that IBM is taking over Red Hat may be welcome news to beleaguered and beaten down IBM shareholders, but it should strike a stark warning bell for Red Hat...

Dreamforce 2018 Saw ~170,000 Attendees…Welcome to the Platform Economy

Salesforce.com has emerged as a leader in the new “Platform Economy,” along with other “cloud kings” such as Microsoft, Service Now, and Palo Alto Networks. The Platform...

Infrastructure Outsourcing RFP Scoring Tool

Use the prefilled examples in this RFP Vendor Proposal Scoring Tool to assess which vendor proposal can best meet your infrastructure outsourcing services requirements in...

Welcome to SAP’s Connected Enterprise

SAP seeks to turn the tables on Salesforce.com by setting the ambitious goal of taking over the number one spot in the CRM enterprise software space. At its recent Sapphire...

Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...

Is Oracle Finally Poised to Catch up in the Cloud?

Oracle has been late to arrive to the “cloud wars” where Amazon.com (AMZN), Microsoft (MSFT), IBM (IBM), and Google (GOOG) have dominated both on the balance sheet and in...

Service Desk Efficiency Calculator

The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.

Targeted AI Hits the ROI Bullseye for Salesforce

The terms artificial intelligence (AI), machine learning, deep learning, and predictive analytics (and others) seem ubiquitous and, in fact, may now be considered table...

Key Considerations When Renewing Your Microsoft Enterprise Agreement

Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision....

Beware of Free Software Licensing Help From Software Vendors

Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate...
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