Strategy & Governance - Storyboard
Topics
Create a Service Management Roadmap 鈥� Phase 1: Launch ProjectThis phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices. |
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Create a Service Management Roadmap 鈥� Phase 2: Assess the Current StateThis phase will help you assess multiple aspects of your service management program to establish the current state. |
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Create a Service Management Roadmap 鈥� Phase 3: Identify the Target StateThis phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities. |
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Create a Service Management Roadmap 鈥� Phase 4: 91制片厂 the RoadmapThis phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms. |
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2020 CIO Priorities Report 鈥� The Five PrioritiesUse Info-Tech's 2020 CIO Priorities Report to ascertain, based on our research, what areas of focus for 2020 are critical for success in adopting emerging technologies. |
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2020 CIO Priorities Report 鈥� Priority 1: Refine and Adapt ProcessesLearn about how processes can make or break your adoption of emerging technologies. |
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2020 CIO Priorities Report 鈥� Priority 2: Re-Invent IT as Collaboration EngineLearn about how IT can transform its role within the organization to optimize business value. |
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2020 CIO Priorities Report 鈥� Priority 3: Acquire and Retain Talent for Roles in Emerging TechnologiesLearn about how IT can attract and keep employees with the skills and knowledge needed to adopt these technologies for the business. |
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2020 CIO Priorities Report 鈥� Priority 4: Define and Manage Cybersecurity and Cyber Resilience Requirements Related to Emerging TechnologiesUnderstand how the adoption of emerging technologies has created new levels of risk and how cybersecurity and resilience can keep pace. |
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2020 CIO Priorities Report 鈥� Priority 5: Leverage Emerging Technology to Create Wow! Customer ExperiencesLearn how IT can leverage emerging technology for its own customers and those of its business partners. |
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