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Large organizations end up creating bureaucracies, which slow down the pace of innovation. An antidote to bureaucracy is a platform structure: small, autonomous teams,...
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The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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While the impacts are still highly uncertain, there are tactics that innovation teams can be pursuing to help their organizations through this period and into a more...
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Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your release...
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This report outlines six emerging ways AI is being used in the enterprise, with four future scenarios outlining their possible trajectories. These are designed to guide...
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Read our concise Executive Brief to find out how you can reduce your IT cost in the short term while establishing a foundation for long-term sustainment of IT cost...
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This blueprint will help you develop a roadmap for your service management program.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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